mp9002 slow printing

[mdfurqan2012]

I have 3 MP9002sp with booklet finisher, I am facing a problem in printing, when we sent a duplex job of 10 sets with stapling of a file consisting of 3 pages, machine speed becomes down to almost 40% means 30 to 40 pages per minute. Machine stays for a while during printing of sets. We sent job from pcl6 driver.
We did not face this problem during copying.
Please help us.

[Iowatech]

Re: mp9002 slow printing

What is the DPI of the job the application is sending to the machine? Or pixels per inch if that makes more sense. Higher DPI settings will cause the machine to slow down.
Also, if this job is set to print on heavier paper stock, the machine will operate slower as well, as the paper needs to spend more time in the fuser to make sure the toner is properly fused.

[slimslob]

Re: mp9002 slow printing

You mentioned that the MP 9000 had a booklet finisher so I am going to assume that you are printing booklets. A 1060 can actually print booklets as fast or faster than a MP 9000. The problem is with the booklet finisher function. The booklet finisher on both take the same amount of time to staple, fold and exit the booklet before the next booklet can enter the staple table. On the 1060, the pre-stacking provides enough of a delay. On the 9000, the machine does not start to feed paper for the next set until the current set is stapled, folded and starting to exit. If you are doing a lot of booklets and want speed, you need a Plockmatic booklet maker.

[anothertech]

Re: mp9002 slow printing

The OP stated that copying is fine, only happens when they print. If that is true then the problem is not with the finishing. I'd try different drivers or settings in the drivers.

You can also try setting the memory usage in printer features to font priority

[slimslob]

Re: mp9002 slow printing

The OP stated that copying is fine, only happens when they print. If that is true then the problem is not with the finishing. I'd try different drivers or settings in the drivers.

You can also try setting the memory usage in printer features to font priority

Print driver and settings in printer features will normally only affect the first set, unless the driver is set for application collate. After that the last 9 sets should spool off the HDD the same as a copy job. Also the original post said nothing about "The OP stated that copying is fine".

The booklet time problem that I mentioned will occur in both copying and printing. How do I know? I have seen it with a Pro 1357EX setting next to a 1060. Both making 280 booklets with the same number of pages. Both started less than a minute apart. Both finished less than a minute apart.

[Iowatech]

Re: mp9002 slow printing

Print driver and settings in printer features will normally only affect the first set

Unless the print driver is set for thicker media than normal copying for that job.
Then again, that could be a problem with the settings in the application they are printing from I suppose.
Best I can tell, this is a user's machine after all.
Just a thought.

[mdfurqan2012]

Re: mp9002 slow printing

Print driver and settings in printer features will normally only affect the first set, unless the driver is set for application collate. After that the last 9 sets should spool off the HDD the same as a copy job. Also the original post said nothing about "The OP stated that copying is fine".

The booklet time problem that I mentioned will occur in both copying and printing. How do I know? I have seen it with a Pro 1357EX setting next to a 1060. Both making 280 booklets with the same number of pages. Both started less than a minute apart. Both finished less than a minute apart.

We are facing problem in printing not in copying
We did not face problem when we print out one set without stapling and then make 9 set of that set by copying with staple without slow down.
I more thing when I sent print job to document server then make 10 set with stapling without slow down the speed.

[slimslob]

Re: mp9002 slow printing

Print driver and settings in printer features will normally only affect the first set, unless the driver is set for application collate.

We are facing problem in printing not in copying
We did not face problem when we print out one set without stapling and then make 9 set of that set by copying with staple without slow down.
I more thing when I sent print job to document server then make 10 set with stapling without slow down the speed.

Check the driver and turn off application collate.

[mdfurqan2012]

Re: mp9002 slow printing

Check the driver and turn off application collate.

I try out all driver settings
Its working fine when we sent job to document server and then start bulk printing with staplers.

[Iowatech]

Re: mp9002 slow printing

As it sounds like this isn't a problem with that machine, you might find it productive to see if you can find help here:

http://www.copytechnet.com/forums/connectivity/

If the machine prints as expected from the document server, the machine is unlikely to be at fault.
It would be helpful to discuss the programs you are printing from there if possible.

[mdfurqan2012]

Re: mp9002 slow printing

As it sounds like this isn't a problem with that machine, you might find it productive to see if you can find help here:

http://www.copytechnet.com/forums/connectivity/

If the machine prints as expected from the document server, the machine is unlikely to be at fault.
It would be helpful to discuss the programs you are printing from there if possible.

I try different print jobs like MS Word, PDF, Notepad, word pad but result is same printing speed become slow down when use staple feature.
I again describe the problem when we sent a job of 10 sets with duplex and staple, having 3 pages in each set, machine speed become slow down to 30 ppm, but its much better when each set contains 4 pages, much more better when we sent job without duplex and staple.
Please help me to resolve this issue.

[fbkhan3]

Re: mp9002 slow printing

If you could acquire following it would be much easier to help you out.

1:firmware version on your machine.
2:Booklet finisher model.
3:Need to see Sc history if machine logs any error while printing from PC.
4: Driver type,PCL6,PCL5,PS3,RPCS or universal
Regard's

[ruben]

Re: mp9002 slow printing

If the driver is installed on Windows 8 or Server 2012, the default device type is Web Service Device (WSD). This needs to be changed to TCP/IP Device, leaving it on WSD can cause severely slow printing.

[slimslob]

Re: mp9002 slow printing

I try different print jobs like MS Word, PDF, Notepad, word pad but result is same printing speed become slow down when use staple feature.
I again describe the problem when we sent a job of 10 sets with duplex and staple, having 3 pages in each set, machine speed become slow down to 30 ppm, but its much better when each set contains 4 pages, much more better when we sent job without duplex and staple.
Please help me to resolve this issue.

From what you are describing here, your problem has to do with finisher. 3 is the default setting for the finisher pre-stack. In order to allow the first set to be stapled and exited off the staple table, the first 3 sheets for the next set are fed into the pre-stack and then fed back out as the fourth sheet enters the finisher. If there are not 4 or more sheets in a set, the 9002 pauses the start of the next set. I have not observed the operation of a 9002 but I have a feeling that during a print job it pauses until the third sheet has cleared either the machine exit sensor or fusing exit sensor. This means that the duplex path is completely purged. So with a 3 sheet set after the third sheet is fed the first sheet is of the next set is not fed out of the tray until sheet 3 of the previous set has finished both sides. With a 4 sheet set there is no delay. If it was a 6002 or a 7502 you might get away with changing the pre-stack to 2 without causing jams in the finisher but I would not try it on the 9002. The finisher on high volume model lines that did not include a 90 ppm machine used a pre-stack method that was only 2 sheets.

[mdfurqan2012]

Re: mp9002 slow printing

From what you are describing here, your problem has to do with finisher. 3 is the default setting for the finisher pre-stack. In order to allow the first set to be stapled and exited off the staple table, the first 3 sheets for the next set are fed into the pre-stack and then fed back out as the fourth sheet enters the finisher. If there are not 4 or more sheets in a set, the 9002 pauses the start of the next set. I have not observed the operation of a 9002 but I have a feeling that during a print job it pauses until the third sheet has cleared either the machine exit sensor or fusing exit sensor. This means that the duplex path is completely purged. So with a 3 sheet set after the third sheet is fed the first sheet is of the next set is not fed out of the tray until sheet 3 of the previous set has finished both sides. With a 4 sheet set there is no delay. If it was a 6002 or a 7502 you might get away with changing the pre-stack to 2 without causing jams in the finisher but I would not try it on the 9002. The finisher on high volume model lines that did not include a 90 ppm machine used a pre-stack method that was only 2 sheets.

Now you completely understood my problem I only add that I occurs only in printing not in copying, or by document server.
Kindly guide me where I can change present stack setting from 3 to 2?