Ricoh MPC2030 Data clear

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  • Kenny
    replied
    Re: Ricoh MPC2030 Data clear

    Originally posted by Gift
    HDD format is ok as a first step but does not remove all customer data - you should also perform "memory clear", you can found it within sp group 5 (mode). If you open this SP you'll find several options - don't chosse "all" - start with IMH and then all other below IMH, this way you'll keep some important engine related parameters like CCD/laser values. If the machine is equipped with a fax card you also should enter fax sp - clear data - factory reset (or something like this).

    Sorted thanks for the help chaps !!! much appreciated

    Kenny

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  • Gift
    replied
    Re: Ricoh MPC2030 Data clear

    HDD format is ok as a first step but does not remove all customer data - you should also perform "memory clear", you can found it within sp group 5 (mode). If you open this SP you'll find several options - don't chosse "all" - start with IMH and then all other below IMH, this way you'll keep some important engine related parameters like CCD/laser values. If the machine is equipped with a fax card you also should enter fax sp - clear data - factory reset (or something like this).

    Leave a comment:


  • Kenny
    replied
    Re: Ricoh MPC2030 Data clear

    just re read first post !!!!! sorry

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  • Kenny
    replied
    Re: Ricoh MPC2030 Data clear

    Originally posted by Kenny
    great thanks
    sorry for been an idiot, not gone to site yet but how do you get in service mode is it simple ?

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  • Kenny
    replied
    Re: Ricoh MPC2030 Data clear

    Originally posted by lilleputte
    Hi.

    1. Go to service-mode , yellow-107 and hold stop for a few seconds

    2. Press copy-sp

    3. Press mode

    4. Go to "Format hdd" and choose "1" and execute
    great thanks

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  • lilleputte
    replied
    Re: Ricoh MPC2030 Data clear

    Hi.

    1. Go to service-mode , yellow-107 and hold stop for a few seconds

    2. Press copy-sp

    3. Press mode

    4. Go to "Format hdd" and choose "1" and execute

    Leave a comment:


  • Kenny
    replied
    Re: Ricoh MPC2030 Data clear

    Originally posted by lilleputte
    Hi.

    if you want to delete information , just format the hard drive and reboot the machine

    do I need a service code ?

    Thanks for your help

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  • lilleputte
    replied
    Re: Ricoh MPC2030 Data clear

    Hi.

    if you want to delete information , just format the hard drive and reboot the machine

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  • Kenny
    started a topic Ricoh MPC2030 Data clear

    Ricoh MPC2030 Data clear

    Hi have a customer with the above machine and they want us to data clear it as they are a solicitors and there old information needs removing, we don't work on Ricoh so could do with some help before we visit

    Many thanks

    Kenny
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