SP4410sf lexmark style jamming a lot

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  • Counsel
    Senior Tech

    500+ Posts
    • Aug 2011
    • 530

    #1

    SP4410sf lexmark style jamming a lot

    Wondering if anyone here has done much work on these, they look like a big pain in the wazoo. I have one that jams often especially when printing more then 5 sheets, the paper in the machine is 1 through the fuser about an inch out of the exit to the bin. 2cd sheet under the drum from the green flip thing to touching the sheet thats in the fuser. The tray rollers are clean and tacky machine has 70k on it the fuser looks ok from what i can see (didnt remove it yet).

    I am just wondering if there is any quirks or common failure parts that anyone comes across on these, they are just a lexmark model with a ricoh logo. To remove the fuser is about a 30 step process in removing pretty much all the covers and rear of the machine to get the connections off, the manual is a joke. Paper jam indicated is 200.01 which basically points to nothing just paper jammed the manuals help guide says remove paper hit continue, doesn't indicate any particular sensor or problem area.

    thanks in advance.
  • Blizzoo
    Senior Tech

    Site Contributor
    500+ Posts
    • Aug 2013
    • 602

    #2
    Re: SP4410sf lexmark style jamming a lot

    Had a similar jam code and paper jam location like yours on a lexmark X363 (about same machine) and the culprit was the reg sensor 40X536 (this one has the same connector with duplex sensor). Make some tests from manual feed tray, if error persists then this is my recommendation.
    Defects are simple, our mind is complicated

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22973

      #3
      Re: SP4410sf lexmark style jamming a lot

      I fixed an XS463DE today with 200.01, 200.33, 200.13, and 200.32 jam codes. It always jammed on the third page: first page through the fuser and hanging about 25mm out the exit, second page overlapping 25mm of the first page.

      I discovered that the foam sound damper pads had gone sticky, delaying the operation of the registration clutch. This clutch is a little different from greaseable clutches in past machines. Earlier clutches stayed hooked/stopped until paper arrived, then released to rotate the clutch and pass the paper. On this machine the registration clutch spins continuously until it's time to register the image then it hooks/stops the clutch momentarily.

      Regardless, it's the smaller sound damper pad on the solenoid lever that sticks, so the roller continues to rotate instead of stopping to register the image. Like other clutches of this type, I remove the foam pads and adhesive, and attach rubber damper pads cut from a leftover chunk of inner tube and glued on with cyanoacetate. I think I have a picture:

      XS463DE registration solenoid.JPG
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Counsel
        Senior Tech

        500+ Posts
        • Aug 2011
        • 530

        #4
        Re: SP4410sf lexmark style jamming a lot

        I checked this today with my machine it didnt seem to stick however it only kicked on may 3 times on a 40 page print job, is it supposed to kick on at each page or only if it needs to for timing the paper?
        Last edited by Counsel; 07-07-2015, 08:35 PM.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22973

          #5
          Re: SP4410sf lexmark style jamming a lot

          Originally posted by Counsel
          I checked this today with my machine it didn't seem to stick however it only kicked on may 3 times on a 40 page print job, is it supposed to kick on at each page or only if it needs to for timing the paper?
          Yes, it's supposed to actuate for every page to register the image on the paper. That means it did stick. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Counsel
            Senior Tech

            500+ Posts
            • Aug 2011
            • 530

            #6
            Re: SP4410sf lexmark style jamming a lot

            Originally posted by blackcat4866
            Yes, it's supposed to actuate for every page to register the image on the paper. That means it did stick. =^..^=
            That makes sense then cause about 10 pages in it james with one page leading to far, i dont think its sticking cause of the pads i think the selenoid is bad and not kicking in at all. Thanks for your input that helped a lot

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973

              #7
              Re: SP4410sf lexmark style jamming a lot

              Originally posted by Counsel
              That makes sense then cause about 10 pages in it james with one page leading to far, i dont think its sticking cause of the pads i think the selenoid is bad and not kicking in at all. Thanks for your input that helped a lot
              I think it is the pads, but buy a solenoid if you must. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Counsel
                Senior Tech

                500+ Posts
                • Aug 2011
                • 530

                #8
                Re: SP4410sf lexmark style jamming a lot

                I had the side off during testing and was flicking it and the magnet was grabing it at all, once in a while it would flick after 6 pages then stop again. I didnt relize it was supposed to kick in each page

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37059

                  #9
                  Re: SP4410sf lexmark style jamming a lot

                  Originally posted by blackcat4866
                  I fixed an XS463DE today with 200.01, 200.33, 200.13, and 200.32 jam codes. It always jammed on the third page: first page through the fuser and hanging about 25mm out the exit, second page overlapping 25mm of the first page.

                  I discovered that the foam sound damper pads had gone sticky, delaying the operation of the registration clutch. This clutch is a little different from greaseable clutches in past machines. Earlier clutches stayed hooked/stopped until paper arrived, then released to rotate the clutch and pass the paper. On this machine the registration clutch spins continuously until it's time to register the image then it hooks/stops the clutch momentarily.

                  Regardless, it's the smaller sound damper pad on the solenoid lever that sticks, so the roller continues to rotate instead of stopping to register the image. Like other clutches of this type, I remove the foam pads and adhesive, and attach rubber damper pads cut from a leftover chunk of inner tube and glued on with cyanoacetate. I think I have a picture:

                  [ATTACH=CONFIG]29706[/ATTACH]

                  I hate catch solenoid spring clutches.

                  Comment

                  • Counsel
                    Senior Tech

                    500+ Posts
                    • Aug 2011
                    • 530

                    #10
                    Re: SP4410sf lexmark style jamming a lot

                    I dont care for them either, the hp 4250s used to have this same issue and would continously feed an extra sheet, i didnt catch this it was so intermittent it seemed like a issue with the feed system. We called ricoh text support twice and they had no clue on it.

                    Comment

                    • Counsel
                      Senior Tech

                      500+ Posts
                      • Aug 2011
                      • 530

                      #11
                      Re: SP4410sf lexmark style jamming a lot

                      Ok so i got a new selenoid and before installing it i just plugged it in and ran the machine holding the selenoid in my hand, on a 25 page print out it didnt kick in even once, i even scrapped the pads off the old one while it was still installed and cleaned it and it still does not actuate per page as suggested, are you sure its supposed to kick in for every page. The new one doesnt and if its supposed to that means my board isnt telling it to.

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 22973

                        #12
                        Re: SP4410sf lexmark style jamming a lot

                        Did I read correctly that you removed the foam sound damping pads and did not install rubber replacements? It is important that the metal part of the actuator does not make direct contact with the solenoid core or it will magnetize, and produce exactly the same effect as sticky foam sound damping pads.

                        Please install a rubber replacement pad in both locations. It may be too late for this solenoid. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Counsel
                          Senior Tech

                          500+ Posts
                          • Aug 2011
                          • 530

                          #13
                          Re: SP4410sf lexmark style jamming a lot

                          I have the new one as well with the pads still on out of the box and it doesn't actuate either per page if at all. The old one i only removed the pads for an initial trial, i removed them and just did a 20 page test to see if it would even work or not, it didn't work on the first page coming through and never actuated during the whole 20 page test. Even if it were to magnetize it should of at least clicked during the first 2 or 3 sheets if it had been working at all. i really just wanted for sure confirmation that on this model it should actuate for every sheet fed if it is supposed to then my board is not working because the new solenoid doesn't kick on either.

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