MPC5502A second side all Black

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    MPC5502A second side all Black

    on the mpc5502a doc feeder the second side of the duplexed copy comes out all black, ive changed the image control board, anything else causing this?
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3873

    #2
    Re: MPC5502A second side all Black

    Have you changed the CIS?
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • digicor
      Service Manager

      1,000+ Posts
      • Jul 2008
      • 1134

      #3
      Re: MPC5502A second side all Black

      Sorry , what is the CIS

      Comment

      • digicor
        Service Manager

        1,000+ Posts
        • Jul 2008
        • 1134

        #4
        Re: MPC5502A second side all Black

        Where is the CIS?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35167

          #5
          Re: MPC5502A second side all Black

          The CIS, Contact Image Scanner, is in the SPDF, Single Pass Document Fedder. It is what scans the back side of the original.

          Comment

          • digicor
            Service Manager

            1,000+ Posts
            • Jul 2008
            • 1134

            #6
            Re: MPC5502A second side all Black

            Ive changed the doc feeder and put it on another machine and it worked fine,
            also replaced the image processing board, still have the same issue
            possible firm ware issue?

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 35167

              #7
              Re: MPC5502A second side all Black

              Originally posted by digicor
              Ive changed the doc feeder and put it on another machine and it worked fine,
              also replaced the image processing board, still have the same issue
              possible firm ware issue?
              I doubt it but it doesn't hurt to reflash everything.

              Comment

              • PinevskiS
                Trusted Tech
                • Jul 2009
                • 284

                #8
                Re: MPC5502A second side all Black

                Hi,
                I have this problem with MPC 4502.
                In to the machine you have paper with default settings for device.
                Check all settings, but for ADF (if I remember) SP mode 6xxx-xxx .
                I solved this problem on this way.
                B.R.

                Comment

                • JonManchester
                  Technician / Shop Manager

                  100+ Posts
                  • Aug 2013
                  • 103

                  #9
                  Re: MPC5502A second side all Black

                  We bought a used ricoh mpc5502 and upon arrival we had the same exact problem. We called Ricoh tech support and they said someone did a memory clear and forgot to input the 2nd CCD adf scan settings. Right off the top of my head I cant remember the 4 settings but it had to do with the 4 colors. Might want to contact Ricoh and ask them what they are and I hope you have the birth certificate.
                  Live for something or die for nothing.

                  Comment

                  • Cipher
                    It's not easy being green

                    1,000+ Posts
                    • May 2006
                    • 1309

                    #10
                    Re: MPC5502A second side all Black

                    Originally posted by JonManchester
                    someone did a memory clear and forgot to input the 2nd CCD adf scan settings.
                    Originally posted by PinevskiS
                    In the machine you have the paper with the non-default settings for that MFD.



                    The real question is does he require the relevant information from the original machine where the SPDF was taken from.

                    I cannot recall if those values are common or unique to each CIS ass'y.
                    Last edited by Cipher; 06-13-2015, 11:14 AM.
                    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

                    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

                    Comment

                    • impetus73
                      Technician

                      50+ Posts
                      • Mar 2012
                      • 75

                      #11
                      Re: MPC5502A second side all Black

                      Since he tried the DF on another machine, and it worked, they are not THAT unique :-D

                      Comment

                      • pattyboy7
                        Technician
                        • Mar 2014
                        • 21

                        #12
                        Re: MPC5502A second side all Black

                        Did you rule out the machine causing the issue? if you duplex something on the glass, does it still do it?

                        Comment

                        • digicor
                          Service Manager

                          1,000+ Posts
                          • Jul 2008
                          • 1134

                          #13
                          Re: MPC5502A second side all Black

                          OK well there is nothing in sp 6 that i can find that relates to CCD or anything about the second side on the a series
                          Ive even looked in sp143 mode,
                          what else can i look into? still black on the second side of the duplex-ed doc

                          Comment

                          • Iowatech
                            Not a service manager

                            2,500+ Posts
                            • Dec 2009
                            • 3933

                            #14
                            Re: MPC5502A second side all Black

                            I don't know if Ricoh machines still have birth certificates (a sheet that lists all the values of adjustments available in SP mode and the ones that were changed from factory default) anymore, but if so you might want to check that to see if it can help.
                            Although I suppose you've already done that, so I'm sorry for wasting your time.
                            On a lighter note, you might want to check where the doc feeder plugs into the base machine and how that connects to the IOB board. Just a guess.
                            Heh, back in the day when I got to set up Ricoh machines, I'd toss the birth certificate and replace it with the print out from SP 5-990-006, which at least back in the day was a listing of only non-default SP adjustment values. It was a lot easier on the eyes.

                            Comment

                            • roileon64
                              Junior Member
                              • Apr 2015
                              • 2

                              #15
                              Re: MPC5502A second side all Black

                              Originally posted by Iowatech
                              I don't know if Ricoh machines still have birth certificates (a sheet that lists all the values of adjustments available in SP mode and the ones that were changed from factory default) anymore, but if so you might want to check that to see if it can help.
                              Although I suppose you've already done that, so I'm sorry for wasting your time.
                              On a lighter note, you might want to check where the doc feeder plugs into the base machine and how that connects to the IOB board. Just a guess.
                              Heh, back in the day when I got to set up Ricoh machines, I'd toss the birth certificate and replace it with the print out from SP 5-990-006, which at least back in the day was a listing of only non-default SP adjustment values. It was a lot easier on the eyes.
                              Hello,

                              Print SMC DATA SP 5990-6, check SP 4-712, 4-713, 4-714, if the result is 0 input the default value of the SMC sheet

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