Image repeat only printting, not on copy mode

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  • menosmola
    Technician

    50+ Posts
    • Apr 2014
    • 85

    [Misc] Image repeat only printting, not on copy mode

    Hi, a customer has an Aficio Mp c2051, and when i print more than 3 or 4 sheets i have offset or ghost imagesx_icon_f_offsetting1_L.png
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 34799

    #2
    Re: Image repeat only printting, not on copy mode

    All four colors or only one? What is the spacing between the first time a line is printed and the repeat images? What size, type and weight paper is being used?

    Comment

    • menosmola
      Technician

      50+ Posts
      • Apr 2014
      • 85

      #3
      Re: Image repeat only printting, not on copy mode

      Originally posted by slimslob
      All four colors or only one? What is the spacing between the first time a line is printed and the repeat images? What size, type and weight paper is being used?
      Plain A4 80gr paper. About the spacing between line and repeat, i disassemble fusing unit and i have seen the heating roller marked with the printed image, so the space is the diameter of the heating roller but apparently the rollers are perfect. I once had a similar problem and it was the fault of thermopile, but, how can i know if thermopile works correctly? I honestly only tried copies with black....

      Comment

      • tonnerboy
        Trusted Tech

        100+ Posts
        • May 2011
        • 212

        #4
        Re: Image repeat only printting, not on copy mode

        Originally posted by menosmola
        Plain A4 80gr paper. About the spacing between line and repeat, i disassemble fusing unit and i have seen the heating roller marked with the printed image, so the space is the diameter of the heating roller but apparently the rollers are perfect. I once had a similar problem and it was the fault of thermopile, but, how can i know if thermopile works correctly? I honestly only tried copies with black....

        You can check the temperature in SP mode.
        When you say that this problem is only when printing, did you try with several computers? Or just with one? Did you check the driver settings?
        You may have a setting for thin paper...

        Comment

        • menosmola
          Technician

          50+ Posts
          • Apr 2014
          • 85

          #5
          Re: Image repeat only printting, not on copy mode

          Originally posted by tonnerboy
          You can check the temperature in SP mode.
          When you say that this problem is only when printing, did you try with several computers? Or just with one? Did you check the driver settings?
          You may have a setting for thin paper...
          I try severals computers, severals drivers and severals driver configurations.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 34799

            #6
            Re: Image repeat only printting, not on copy mode

            My guess would be that you need to rebuild the fusing unit. Even though you say it only has 60K, if most of those have been low page per jobs, the distance maintenance count on the fusing unit might be close or over 100%. The Teflon coating on the fusing belt unit can break down with age and cause offsetting.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22599

              #7
              Re: Image repeat only printting, not on copy mode

              It just doesn't make sense that 80gsm paper fuses properly in copy mode, but that same 80gsm paper does not fuse properly in print mode.

              I suppose that it's possible that a technician has changed the fusing temperature for a specific media type, and that your driver selects a different media type than copy mode. All this is just very unlikely supposition. Also keep in mind that excessively low fusing temperature can produce the exact same general effect as excessively high fuser temperature. When the temperature is too low, the poorly fused toner cannot stick to the paper, so it remains on the heat roller. When the temperature is too high, the toner would rather stick to the heat roller than the paper.

              I think I would get out my infrared temperature probe and read the temperature of the heat roller in the various conditions, then check the associated fuser heat settings. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • nmfaxman
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2008
                • 1705

                #8
                Re: Image repeat only printting, not on copy mode

                Turn on fuser idle in service mode.
                Copying warms up before copy start.
                Printing, just prints. Notorious with Ricoh product.
                Turning fuser idleing, makes the fuser rotate for, default 30 seconds before printing.
                1027 and 2027 had it off and print immediately set as a default from factory.
                No firmware was ever issued to change defaults.

                1103 Fusing Idling
                Switches fusing idling on/off.
                Switch on if fusing on the 1st and 2nd copies is
                incomplete (this may occur if the room is cold.)
                [1 = On / 0 = Off / 2= Off + Temp]
                Use 2 to prevent SC542 from occurring at power-on.
                Why do they call it common sense?

                If it were common, wouldn't everyone have it?

                Comment

                • Mue

                  #9
                  Re: Image repeat only printting, not on copy mode

                  You must set SP 1-112-002 to 0 (bevor = -12)
                  This must be solved with Firmware-Update.

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