Ricoh 811 Error code sc548

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  • taker-dx
    Junior Member
    • Jul 2015
    • 6

    #1

    [Error Code] Ricoh 811 Error code sc548

    Hello,
    Yesterday, I experienced a paper jam in the fusing unit.
    I removed the jammed paper and an error appeared to replace the fusing unit.
    I opened the side door, removed the fusing unit and put it back. an error appears "Error sc548
    calling service"

    How can I solve that?
  • bob marley
    Service Manager

    1,000+ Posts
    • Jan 2012
    • 1339

    #2
    Re: Ricoh 811 Error code sc548

    Fusing unit is not installed correctly or connection loose
    Live for yourself and you will live in vain. Live for others, and you will live again

    Comment

    • jonhiker
      Senior Tech

      500+ Posts
      • Apr 2010
      • 661

      #3
      Re: Ricoh 811 Error code sc548

      Fusing unit rotation errorThe fusing belt sensor does not detect change in the actuator for 0.5seconds after the fusing/paper exit motor has turned on.ƒ Defective fusing/paper exit motorƒ Deformed actuator for the fusing belt sensorƒ Defective fusing belt sensorƒ Broken connection between IH inverter and IOBƒ Incorrectly set fusing unit548 A1. Check if the fusing unit is correctly set.2. Check or replace the actuator for fusing belt sensor.3. Replace the fusing belt sensor.4. Replace the IH inverter.5. Check the connection between IH inverter and IOB.

      go into sp mode sp5810-001 fuser code reset. power off and on.

      Comment

      • taker-dx
        Junior Member
        • Jul 2015
        • 6

        #4
        Re: Ricoh 811 Error code sc548


        Can tell me please how can I go into the Sp mode sp5810-001 ?

        Comment

        • taker-dx
          Junior Member
          • Jul 2015
          • 6

          #5
          Re: Ricoh 811 Error code sc548

          Originally posted by bob marley
          Fusing unit is not installed correctly or connection loose
          I have removed it and re-installed it. but same error, any suggestions?

          Comment

          • laitang
            Senior Tech

            500+ Posts
            • Nov 2012
            • 627

            #6
            Re: Ricoh 811 Error code sc548

            Originally posted by taker-dx
            Can tell me please how can I go into the Sp mode sp5810-001 ?

            Method 1:Method 2

            Comment

            • taker-dx
              Junior Member
              • Jul 2015
              • 6

              #7
              Re: Ricoh 811 Error code sc548

              Originally posted by laitang
              Method 1:Method 2
              Okey, I did Method 1:
              A menu appeared: 1. Service
              2. Engine
              3. End

              What should I do ?

              Comment

              • anothertech
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2007
                • 1756

                #8
                Re: Ricoh 811 Error code sc548

                I would call the Ricoh office in Cairo to request a tech to respond to your location.

                Comment

                • taker-dx
                  Junior Member
                  • Jul 2015
                  • 6

                  #9
                  Re: Ricoh 811 Error code sc548

                  Originally posted by anothertech
                  I would call the Ricoh office in Cairo to request a tech to respond to your location.
                  Unfortunatelythere is no Ricoh office in Cairo. So, I am left out with solving it myself, with online help, or it will be a piece of plastic to throw

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36854

                    #10
                    Re: Ricoh 811 Error code sc548

                    Originally posted by taker-dx
                    Okey, I did Method 1:
                    A menu appeared: 1. Service
                    2. Engine
                    3. End

                    What should I do ?
                    Select 2 Engine.

                    You will have to use the scroll arrows to navigate to SP 5810. Once there use the OK button to execute the SP which clears the Fusing error. Then power off and back on. If the error comes back, the cause of the error still exists.

                    From Goose's Guide:
                    SC 548 Fuser unit rotation error - check condition of star wheel actuator
                    SC 548 Fuser unit rotation error - check/clean/replace rotation sensor (SP5-803-34 to check)
                    SC 548 Fuser unit rotation error - sensor out of holder, reinstall
                    SC 548 Fuser unit rotation error - sensor bracket bent , check and repair
                    SC 548 Fuser unit rotation error - A level code, reset with SP5-810

                    Comment

                    • jonhiker
                      Senior Tech

                      500+ Posts
                      • Apr 2010
                      • 661

                      #11
                      Re: Ricoh 811 Error code sc548

                      Originally posted by taker-dx
                      Okey, I did Method 1:
                      A menu appeared: 1. Service
                      2. Engine
                      3. End

                      What should I do ?

                      2. engine

                      Comment

                      • taker-dx
                        Junior Member
                        • Jul 2015
                        • 6

                        #12
                        Re: Ricoh 811 Error code sc548

                        The 1st error appeared again! " set fusing unit correctly "
                        I removed the fusing unit and set it back the machine refreshes, and then the error appears.

                        Comment

                        • TonerMunkeh
                          Professional Moron

                          2,500+ Posts
                          • Apr 2008
                          • 3865

                          #13
                          Re: Ricoh 811 Error code sc548

                          Have you actually replaced the fuser? The pressure roller bearings could be stuck and causing the fuser to move out of position.
                          It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                          Hit it.

                          Comment

                          • logrady2331
                            Trusted Tech

                            250+ Posts
                            • Feb 2011
                            • 301

                            #14
                            Re: Ricoh 811 Error code sc548

                            Take the inner right front cover off and you will likely see the photo interrupter is either broken or knocked off it's holder. There are two photo sensors, one mounted almost on top of the other. One (lower) is the fuser set sensor (three quarter circle black encoder) that rotates once upon start up to tell the machine "I have a fuser". The other corresponds to the tan encoder disk that send pulses to the BICU to tell the machine that the fuser is rotating. It is very common to knock the sensor(s) out when clearing a jam if the fuser is set back in the machine while putting pressure on only one side of the fuser. The fuser goes in crooked and contacts the sensor(s) and either breaks it or knocks it off its bracket. Push the fuser in IN THE MIDDLE on the unit to avoid future issues. Very common issue.

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