Unit has 80K total count. This problem has been happening on long copy/print jobs (see scan 1). I removed and checked fusing and drum units. Both look in good condition. Cleaned and reseated both and tested operation after 150 pages 2 sided you get some double imaging (see scan 2) but nothing like what the client showed me. Since this is a random problem I was wondering if this is a known issue with these machines? Doesn't seem to be anything online and the manual does not cover this type of image problem. Any and all suggestions would be greatly appreciated. I am leaning towards replacing the fusing unit but was wondering if something else could be the root cause.
Thank you for your time and effort in this matter.
Bil
Scan 1.pdf
Scan 2.pdf
Thank you for your time and effort in this matter.
Bil
Scan 1.pdf
Scan 2.pdf
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