Samsung 9251NA stays on Samsung Logo after firmware update

[thomfish]

Hi

I am looking for any advise. I was updating firmware but after restarting the machine displays only Samsung logo.
I believe something went wrong during update process. Currently I cannot do anything so I am looking for way to updating f/w again. I put the machine on network and I can ping it but cannot get access via browser.
The manual mentioned that forced f/w update is available but I am not sure how to do this. SM says open front and right door, turn the machine on and hold power button but nothing happened.

I hope someone can advise. Is there any recovery fw available?
How can I update f/w again if the printer displays only Samsung loge.

Regards
Tom

[thomfish]

Re: Samsung 9251NA stays on Samsung Logo after firmware update

Problem solved.

I get access to the machine through SyncThru and found that UI f/w is not installed. Update f/w from network solved problem

[maniello71]