Samsung CLX-6260FW printer prints blank pages.. most of the time

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  • Crowfeather
    Printer firmware is !&$!

    100+ Posts
    • Mar 2021
    • 130

    #16
    Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

    Originally posted by Bojan2S
    I tried and the service manual I found is pretty useless for low-level debugging.. no circuit schematics. Basically, it says "if blank page is printed, replace main board or LSU".
    Anyway... we shall see soon.
    Just had a look as I'm sure I remember there being some diagrams. It has Circuit Schematics are under Connection Diagram I believe Section 5.2 there are some other diagrams showing where the output sits around the chasis / unit.

    I don't really get involved in board repairs, so I don't know what information might be needed that are missing from these diagrams.

    It looks like votlage and resistance for individual components are then listed elsewhere. So I'm not sure if that helps at all.


    Under troubleshooting I have the below information:

    Bad contact on OPC - Check terminal to ground of OPC
    LSU not working - Check LSU connector
    Not working developing bias voltage on HVPS - replace HVPS

    So you are looking at the second section, which is replace LSU/Connector as you checked the connector and that is where the fault seems to be.


    I don't think its possible for the mainboard to cause this issue without you getting some other associated error code such as an LSU failure. The only thing loosely related would be if no image is being processed in which case reflashing firmware would fix that.

    Comment

    • Bojan2S
      Technician
      • Mar 2021
      • 26

      #17
      Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

      Originally posted by Crowfeather
      Just had a look as I'm sure I remember there being some diagrams. It has Circuit Schematics are under Connection Diagram I believe Section 5.2 there are some other diagrams showing where the output sits around the chasis / unit.
      Could you send me a link with main board schematic diagram? It would be useful if signals are marked, with time diagrams..


      Originally posted by Crowfeather
      LSU not working - Check LSU connector
      So you are looking at the second section, which is replace LSU/Connector as you checked the connector and that is where the fault seems to be.
      ...
      Yes...
      Board is on its way, will be here tomorrow or after holidays. If the problem doesn't do away, it will be LSU or cable.
      As for cable, I will probably be able to repair the existing one (cut off 1cm from ends and remove insulation for connector), but for LSU... not so sure. I haven't dismantle it yet anyway...

      Comment

      • Crowfeather
        Printer firmware is !&$!

        100+ Posts
        • Mar 2021
        • 130

        #18
        Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

        Originally posted by Bojan2S
        Could you send me a link with main board schematic diagram? It would be useful if signals are marked, with time diagrams..




        Yes...
        Board is on its way, will be here tomorrow or after holidays. If the problem doesn't do away, it will be LSU or cable.
        As for cable, I will probably be able to repair the existing one (cut off 1cm from ends and remove insulation for connector), but for LSU... not so sure. I haven't dismantle it yet anyway...
        I'm not sure what we're allowed to post on here, but if you search the model and service manual in google, I think it is listed on one of those manual sites which will show in the top 3 results.

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #19
          Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

          Originally posted by Crowfeather
          I'm not sure what we're allowed to post on here, but if you search the model and service manual in google, I think it is listed on one of those manual sites which will show in the top 3 results.
          most times if other users see the contributor Badge, they are willing to help with manuals and firmware.

          any contributions strictly go to keeping CTN up and running.

          a good thing is to read the forum rules https://www.copytechnet.com/forums/misc.php?do=vsarules PLEASE note rule #3 ALL requests for manual are to be posted in https://www.copytechnet.com/forums/s...nual-requests/

          also please reviews the FAQ's section https://www.copytechnet.com/forums/faq.php

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7963

            #20
            Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

            Originally posted by Phil B.
            most times if other users see the contributor Badge, they are willing to help with manuals and firmware.

            any contributions strictly go to keeping CTN up and running.

            a good thing is to read the forum rules https://www.copytechnet.com/forums/misc.php?do=vsarules PLEASE note rule #3 ALL requests for manual are to be posted in https://www.copytechnet.com/forums/s...nual-requests/

            also please reviews the FAQ's section https://www.copytechnet.com/forums/faq.php
            Thanks brother for this as always thorough explanation.
            I think Crowfeather reply was truly respectful and in perfect unison with what this site and members here may deserve and expect so I liked it

            Originally posted by Crowfeather
            I'm not sure what we're allowed to post on here, but if you search the model and service manual in google, I think it is listed on one of those manual sites which will show in the top 3 results.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22798

              #21
              Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

              Originally posted by tsbservice
              Thanks brother for this as always thorough explanation.
              I think Crowfeather reply was truly respectful and in perfect unison with what this site and members here may deserve and expect so I liked it
              By all means his post was appropriate, I made the mistake of replying to him instead of the OP.
              I was lazy. I should have copied, deleted, and replied to the OP, I hope I didn't offend.

              Sent from my SM-G960U using Tapatalk

              Comment

              • tsbservice
                Field tech

                Site Contributor
                5,000+ Posts
                • May 2007
                • 7963

                #22
                Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                Originally posted by Phil B.
                By all means his post was appropriate, I made the mistake of replying to him instead of the OP.
                I was lazy. I should have copied, deleted, and replied to the OP, I hope I didn't offend.

                Sent from my SM-G960U using Tapatalk
                No worries, no offense taken Phil. Plus I'm sure you're not lazy at all
                Just wanted to give him credit he deserves for his posts(not only this one).
                A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                Comment

                • Bojan2S
                  Technician
                  • Mar 2021
                  • 26

                  #23
                  Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                  Originally posted by Crowfeather
                  If you get an error message after replacing the board, about incompatible toners, you'll need to reset the machine and change the default country to the relevant one.
                  The board arrived, it is alive and I do have an error "toner not compatible".
                  I reset the machine and it seems it works...
                  But the original problem is still there.
                  Copy one page and that's it.
                  So I need to dig deeper into LSU unit.
                  Last edited by Bojan2S; 04-01-2021, 08:21 AM.

                  Comment

                  • Crowfeather
                    Printer firmware is !&$!

                    100+ Posts
                    • Mar 2021
                    • 130

                    #24
                    Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                    Originally posted by Bojan2S
                    The board arrived, it is alive and I do have an error "toner not compatible".
                    I reset the machine and it seems it works...
                    But the original problem is still there.
                    Copy one page and that's it.
                    So I need to dig deeper into LSU unit.

                    Comment

                    • Bojan2S
                      Technician
                      • Mar 2021
                      • 26

                      #25
                      Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                      Yes.. this appears to be the next step... Cable is high density 0.5mm pitch.. but I will have a look the other end first, in case something else is obvious.
                      I found seller in US (LSU is for U$$ 68.00, not sure how much is for postage, probably arm and leg..)

                      Comment

                      • Bojan2S
                        Technician
                        • Mar 2021
                        • 26

                        #26
                        Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                        In the meantime, I stumbled on another problem - printer doesn't start, all that's happening are clicks from speaker every 3-4 seconds.
                        This happened before once or twice, but after couple of 10s of seconds the printer started normally so I forgot about it.
                        I put in the old Main board (which was proved to be working OK), the problem remained..
                        The waveform below is from CON3, yellow wire (pin 1, lowest). Service manual says there should be 5V there.. and it's continuous when I disconnect the load (Main board connector).
                        c_141.jpg
                        Does anybody have SMPS schematic?
                        Service manual also mentions Connector 4 on SMPS, connected to CN19 on main board with cable where the 24V should be switched ON.
                        c_142.jpg

                        Thanks in advance!
                        Bojan
                        Last edited by Bojan2S; 06-12-2021, 08:21 AM. Reason: More info

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22997

                          #27
                          Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                          I haven't worked on this particular Samsung ... or any Samsungs in the last 10 years.

                          Typically HVT troubles manifest as:
                          Black or single color background, caused by lack of primary charge.
                          Bars in the crossfeed direction caused by varying developer bias.
                          Light images for black or a single color color caused by lack of transfer voltage.
                          On many machines that use spring contacts you can experience any/all of these same faults because of a poor spring connection.

                          Blank images are most often caused by the laser unit or the board that performs the image processing.
                          Last edited by blackcat4866; 06-12-2021, 09:42 PM.
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • Bojan2S
                            Technician
                            • Mar 2021
                            • 26

                            #28
                            Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                            I loaded 5V output of SMPS with 6 Ohms (0.83 A).. and this is the result, similar to the situation when the whole printer system is connected.
                            c_143.jpg

                            SMPS is definitely faulty, it is supposed to deliver <3.5 A (17W).

                            Then I removed SMPS board from printer, and on the first inspection it was obvious the two caps on the below picture were swollen..
                            c_144.jpg

                            After caps are replaced, SMPS is OK (loaded with 2 A, no voltage ripples)
                            Last edited by Bojan2S; 06-13-2021, 01:37 AM. Reason: More info

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22997

                              #29
                              Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                              Good catch. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                              Comment

                              • Bojan2S
                                Technician
                                • Mar 2021
                                • 26

                                #30
                                Re: Samsung CLX-6260FW printer prints blank pages.. most of the time

                                This printer is falling apart..
                                Now I have another problem "Scanner is locked"
                                I must have done something wrong when assembling.. When I press "Stop" button, scanner moves to the right for ~5 cm and stops.. with the same error. Now it is at the right limit, and it doesn't move to left any more

                                EDIT: Post corrected.. In original I swapped left and right (sometimes I am prone to errors like this).
                                Last edited by Bojan2S; 06-13-2021, 04:48 AM.

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