Samsung Xpress C480FW prints black pages

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  • depanninfo06
    Technician
    • Mar 2018
    • 13

    #1

    Samsung Xpress C480FW prints black pages

    Hello,

    I got a new problem, this time with a Samsung C480FW, at the beginning it was just paper jam in fuser. I changed the fuser but the problem still here. I disassembled the printer many times, cleaned it and suddenly, the test page is almost all black. You can see below, i searched on manual what can cause this and find it's the HVPS on the printer. Is it sure or it can be another thing ? What damaged the HPVS ? What can i do now ?
    If you can help, i will be grateful.
    Thanks in advance

    Edit i can t post pics, don t know why
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36745

    #2
    Re: Samsung Xpress C480FW prints black pages

    Well considering the fact that laser print engines are print to no charge I would you did something to adverse affect the charging of the black drum.

    Comment

    • depanninfo06
      Technician
      • Mar 2018
      • 13

      #3
      Re: Samsung Xpress C480FW prints black pages

      Originally posted by slimslob
      Well considering the fact that laser print engines are print to no charge I would you did something to adverse affect the charging of the black drum.
      Thx for answering
      So Waht can i do to reverse that ?

      Comment

      • depanninfo06
        Technician
        • Mar 2018
        • 13

        #4
        Re: Samsung Xpress C480FW prints black pages

        Originally posted by depanninfo06
        Thx for answering
        So Waht can i do to reverse that ?
        Small precision when i print on color almost all black page and with black and white almost all white pages

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 36745

          #5
          Re: Samsung Xpress C480FW prints black pages

          Originally posted by depanninfo06
          Thx for answering
          So Waht can i do to reverse that ?
          Post your problem in the actual Samsung forum where all the Samsung techs will see it and not just us old timers.

          Comment

          • depanninfo06
            Technician
            • Mar 2018
            • 13

            #6
            Re: Samsung Xpress C480FW prints black pages

            Originally posted by slimslob
            Post your problem in the actual Samsung forum where all the Samsung techs will see it and not just us old timers.
            Sorry just found the good forum

            Comment

            • dannyfor
              Junior Member
              • Dec 2023
              • 5

              #7
              Re: Samsung Xpress C480FW prints black pages

              Originally posted by depanninfo06
              Hello,

              I got a new problem, this time with a Samsung C480FW, at the beginning it was just paper jam in fuser. I changed the fuser but the problem still here. I disassembled the printer many times, cleaned it and suddenly, the test page is almost all black. You can see below, i searched on manual what can cause this and find it's the HVPS on the printer. Is it sure or it can be another thing ? What damaged the HPVS ? What can i do now ?
              If you can help, i will be grateful.
              Thanks in advance

              Edit i can t post pics, don t know why
              Ive had a similar issue before. In addition to checking the HVPS, make sure to inspect the toner cartridge and imaging unit for any issues. Clean the printer thoroughly to remove toner dust. If the problem persists, considering professional assistance might be the next step

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