SamCrap 6345

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  • Akitu
    Legendary Frost Spec Tech

    Site Contributor
    2,500+ Posts
    • Oct 2010
    • 2595
    #1

    SamCrap 6345

    Hi guys!

    Anyone seen problems with a 6345 creasing pages randomly? Will dog ear the rear corner of paper exiting out of either tray 1 or 2 sometimes, and may or may not fold the page over in that same rear corner and in the middle. No rhyme or reason to the creasing as far as I can see, does it randomly and can't be pinpointed.

    If anyone's got tips, they would be appreciated.
    Cthulhu for president! Why settle for the lesser evil?
    Tags: color, copy, email, free, manual, manuals, parts, samcrap, service, service manual
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 23008
      #2
      Re: SamCrap 6345

      Is the dog-ear before or after imaging? (Blank dog-ear or imaged dog-ear?) That will tell you if it's happening before image transfer or after.

      I don't really like the term 'randomly' because there always is a pattern, it's just a lot more obvious after you identify that pattern. The three most obvious causes are:

      • moist paper
      • incorrect media settings (heavy paper set when plain paper is loaded)
      • fuser roller wear.


      But you already knew that.

      Is it affecting a specific size or paper type more than another? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • JustManuals
          Field Supervisor

          5,000+ Posts
          • Jan 2006
          • 9838
          #3
          Re: SamCrap 6345

          If you want a FREE copy of the Parts & Service manual, shoot me an email. You know it


          Paul@justmanuals.com

            Comment

            • Akitu
              Legendary Frost Spec Tech

              Site Contributor
              2,500+ Posts
              • Oct 2010
              • 2595
              #4
              Re: SamCrap 6345

              Originally posted by blackcat4866
              Is the dog-ear before or after imaging? (Blank dog-ear or imaged dog-ear?) That will tell you if it's happening before image transfer or after.

              I don't really like the term 'randomly' because there always is a pattern, it's just a lot more obvious after you identify that pattern. The three most obvious causes are:

              • moist paper
              • incorrect media settings (heavy paper set when plain paper is loaded)
              • fuser roller wear.


              But you already knew that.

              Is it affecting a specific size or paper type more than another? =^..^=
              I went back slightly after hours the same day and resolved my own problem. The dog earing was happening both before and after imaging, it was truly random in when it occurred, but not in placement. Placement was always a quarter circular shape in the rear frame lead edge. Was not affecting either tray, they run 8.5 x 11 out of both trays.

              Problem was the transfer roller - it will fit both ways, but only one way is the correct way... It would intermittently contact the frame of the holder for the unit, hitting paper along the way and that was causing my dog ears and wrinkling.
              Cthulhu for president! Why settle for the lesser evil?

                Comment

                • Akitu
                  Legendary Frost Spec Tech

                  Site Contributor
                  2,500+ Posts
                  • Oct 2010
                  • 2595
                  #5
                  Re: SamCrap 6345

                  Originally posted by JustManuals.com
                  If you want a FREE copy of the Parts & Service manual, shoot me an email. You know it


                  Paul@justmanuals.com
                  Offer's appreciated Paul, I still haven't forgotten! Will definitely shoot you an email the moment I need a manual.
                  Cthulhu for president! Why settle for the lesser evil?

                    Comment

                    • krm
                      Trusted Tech

                      100+ Posts
                      • Aug 2009
                      • 233
                      #6
                      Re: SamCrap 6345

                      Originally posted by JustManuals.com
                      If you want a FREE copy of the Parts & Service manual, shoot me an email. You know it


                      Paul@justmanuals.com
                      Paul, you must be checking if anybody reads your posts. That word "FREE" always bites me in the ass.

                        Comment

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