ML5512ND Belts Ripping

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  • bdcrandall13
    Trusted Tech

    100+ Posts
    • Sep 2010
    • 236
    #1

    ML5512ND Belts Ripping

    Has anyone else had issues with the 2 transport belts shown in the picture below? These sit directly under the drum cartridge just past the transfer roller.
    ML5512ND.jpg20141231_132500.jpg20141231_132545.jpg20141231_132358.jpg

    We've had this happen to 2 machines, one location. The belts crack and end up in the output bin with the paper. It jams more frequently obviously. Eventually the other belt will break. We've replaced the belts on one machine (not fun) and just got a call on the other machine with another broken belt. As far as i can tell the customer is not doing anything to cause these to break. These are not high volume machines. Only make about 25K/year.

    I just thought I would ask to see if anyone else has seen this.
    Tags: None
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3375
      #2
      Re: ML5512ND Belts Ripping

      What type of environment are these machines located?
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • bdcrandall13
          Trusted Tech

          100+ Posts
          • Sep 2010
          • 236
          #3
          Re: ML5512ND Belts Ripping

          Originally posted by ZOOTECH
          What type of environment are these machines located?
          It's in a courthouse. Medium humidity. not dirty. Nothing real unusual.

            Comment

            • ZOOTECH
              Senior member of CRS

              Site Contributor
              2,500+ Posts
              • Jul 2007
              • 3375
              #4
              Re: ML5512ND Belts Ripping

              Originally posted by bdcrandall13
              It's in a courthouse. Medium humidity. not dirty. Nothing real unusual.
              Don't know why then, except for age?
              "You can't trust your eyes, if your mind is out of focus" --

                Comment

                • arnh79
                  Trusted Tech

                  Site Contributor
                  VIP Subscriber
                  250+ Posts
                  • Apr 2010
                  • 468
                  #5
                  Re: ML5512ND Belts Ripping

                  Haven't seen it on that series but see it all the time on the 4551 printer (previous gen). Probably using the same part.
                  Why does every customer think they're the first one to ever say: "you've been here so much we should get you an office, ha, ha, ha"?

                    Comment

                    • bdcrandall13
                      Trusted Tech

                      100+ Posts
                      • Sep 2010
                      • 236
                      #6
                      Re: ML5512ND Belts Ripping

                      Originally posted by ZOOTECH
                      Don't know why then, except for age?
                      Both machines were in the field for less than 6 months. just over a year from manufacture date.

                        Comment

                        • copytechman
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Nov 2008
                          • 929
                          #7
                          Re: ML5512ND Belts Ripping

                          Samsung warranty then... Also the whole belt assy comes out from the left side if I recall right... just 1 screw holds it in.

                          Regards!
                          A.

                            Comment

                            • Arcadian
                              Trusted Tech
                              • Feb 2010
                              • 218
                              #8
                              Re: ML5512ND Belts Ripping

                              Originally posted by bdcrandall13
                              Has anyone else had issues with the 2 transport belts shown in the picture below? These sit directly under the drum cartridge just past the transfer roller.
                              [ATTACH=CONFIG]27726[/ATTACH][ATTACH=CONFIG]27727[/ATTACH][ATTACH=CONFIG]27728[/ATTACH][ATTACH=CONFIG]27729[/ATTACH]

                              We've had this happen to 2 machines, one location. The belts crack and end up in the output bin with the paper. It jams more frequently obviously. Eventually the other belt will break. We've replaced the belts on one machine (not fun) and just got a call on the other machine with another broken belt. As far as i can tell the customer is not doing anything to cause these to break. These are not high volume machines. Only make about 25K/year.

                              I just thought I would ask to see if anyone else has seen this.
                              Ive seen this everywhere, samasung claimed they had a bad batch of belt go out they were in the sun to say, its the frame support you need to buy you cant replace it with something else if youre smart enough to change them out. FRAME SUPPORT!!!

                                Comment

                                • yourownfree
                                  Trusted Tech

                                  250+ Posts
                                  • Dec 2007
                                  • 474
                                  #9
                                  Re: ML5512ND Belts Ripping

                                  It's happened to me a couple times with fairly new machines. ok one has 43k on it. That,s not a lot.
                                  The belts can be a pain to replace if the black plastic slide wont slide because it hits the grounding strap all located on the shaft frame assy. This is what they call it, the unit that the belts reside on. The transport assy. sounds more like it for me. My opinion the belts are just made from bad stuff. They don't hold up and need improved. Xerox phaser 4600 uses the same part, number of course are different.

                                    Comment

                                    • Iowatech
                                      Not a service manager

                                      2,500+ Posts
                                      • Dec 2009
                                      • 3930
                                      #10
                                      Re: ML5512ND Belts Ripping

                                      They aren't printing on fancy lawyer paper are they? That caused me headaches for a very long time back in the day.

                                        Comment

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