Hello
I went to a Sharp MX3114 that gave the message VK. So i changed the black developer, run sim 25-02 and tested the prints. All worked fine so i left.
A half hour later the customer called and told that the machine gave the message F2-64. They told me that they just changed the toner. I have had this message before with other Sharp models and it is normally a faulty toner. So i went to the customer, pulled out the black toner and it was the gear on the back of the toner cardridge that was faulty. I changed the toner again with a new one and waited till the message "toner is being filled" was gone. I waited some time and it gave the F2-64 again. I pulled out the toner to double check the gear on this one and it was OK, nothing wrong. So i turned off the machine, turned it back on and waited till is was fully started and inserted the toner again. But again the message F2-64 appeared.
Does anyone have any ideas what i could do the get rid of the F2-64.
I went to a Sharp MX3114 that gave the message VK. So i changed the black developer, run sim 25-02 and tested the prints. All worked fine so i left.
A half hour later the customer called and told that the machine gave the message F2-64. They told me that they just changed the toner. I have had this message before with other Sharp models and it is normally a faulty toner. So i went to the customer, pulled out the black toner and it was the gear on the back of the toner cardridge that was faulty. I changed the toner again with a new one and waited till the message "toner is being filled" was gone. I waited some time and it gave the F2-64 again. I pulled out the toner to double check the gear on this one and it was OK, nothing wrong. So i turned off the machine, turned it back on and waited till is was fully started and inserted the toner again. But again the message F2-64 appeared.
Does anyone have any ideas what i could do the get rid of the F2-64.
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