Sharp AR-M550U

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773
    #1

    Sharp AR-M550U

    What would keep the copier in this cycle I am about to describe? I turn it on and the display comes up with the Sharp logo displayed on it, then the fan(s) come on. Eventually the display goes off and so do the fan(s) and continues to do this without ever giving an error code or booting up. Thank you for any help given.
    Tags: None
    • ZOOTECH
      Senior member of CRS

      Site Contributor
      2,500+ Posts
      • Jul 2007
      • 3374
      #2
      Re: Sharp AR-M550U

      Originally posted by tcypy1961
      What would keep the copier in this cycle I am about to describe? I turn it on and the display comes up with the Sharp logo displayed on it, then the fan(s) come on. Eventually the display goes off and so do the fan(s) and continues to do this without ever giving an error code or booting up. Thank you for any help given.
      Re-flash the firmware.
      "You can't trust your eyes, if your mind is out of focus" --

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930
          #3
          Re: Sharp AR-M550U

          Does the hard drive spin up? If the HDD starts, stops, starts, that's where I would start. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • walterman
              Trusted Tech

              Site Contributor
              100+ Posts
              • May 2013
              • 196
              #4
              Re: Sharp AR-M550U

              Bad HDD.

                Comment

                • tr210907
                  Technician
                  • Jul 2011
                  • 40
                  #5
                  Re: Sharp AR-M550U

                  Originally posted by tcypy1961
                  What would keep the copier in this cycle I am about to describe? I turn it on and the display comes up with the Sharp logo displayed on it, then the fan(s) come on. Eventually the display goes off and so do the fan(s) and continues to do this without ever giving an error code or booting up. Thank you for any help given.

                  If machine is on network a bad packet sent over as print job will cause said actions.. Unplug cable and see if it will boot.. If so then must find print job causing trouble or just cancel all jobs on server.. Seen this quite a few times .. Actually just had exact scenario at a bank with Dragon 2 and sure enough once all jobs had been wiped out machine booted with nibtriuble

                    Comment

                    • ledoux
                      Technician

                      50+ Posts
                      • May 2009
                      • 75
                      #6
                      Re: Sharp AR-M550U

                      Originally posted by tr210907
                      If machine is on network a bad packet sent over as print job will cause said actions.. Unplug cable and see if it will boot.. If so then must find print job causing trouble or just cancel all jobs on server.. Seen this quite a few times .. Actually just had exact scenario at a bank with Dragon 2 and sure enough once all jobs had been wiped out machine booted with nibtriuble
                      This is a good possibility seen it numerous times(Mostly at one account) but it's an easy thing to try, if not try booting with HDD unplugged and see if it at least comes up but codes out.
                      “Boring damned people. All over the earth. Propagating more boring damned people. What a horror show. The earth swarmed with them.” Buk

                        Comment

                        • lenovos
                          Trusted Tech

                          100+ Posts
                          • Oct 2012
                          • 138
                          #7
                          Re: Sharp AR-M550U

                          Originally posted by tr210907
                          If machine is on network a bad packet sent over as print job will cause said actions.. Unplug cable and see if it will boot.. If so then must find print job causing trouble or just cancel all jobs on server.. Seen this quite a few times .. Actually just had exact scenario at a bank with Dragon 2 and sure enough once all jobs had been wiped out machine booted with nibtriuble

                          I also have a copier at a bank (MX-M450) that responds the same way, there must be a bad font in some of their software.

                            Comment

                            • OEM1
                              Technician
                              • Mar 2015
                              • 32
                              #8
                              Re: Sharp AR-M550U

                              Replying to "tcypy1961" I have had many of these on all the ARM455-MXM450 series. It is always a computer with the wrong drivers on it. IT guys are lazy and put on the first driver they find and will not believe you when you tell them the solution. If you can't find the computer causing the problem you may have to resort to changing the machines IP address and then the port on every computer. With portable devices these days it could even be someones IPhone or tablet causing the problem.

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