F1-21

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  • Sharptech56
    Trusted Tech

    100+ Posts
    • Feb 2016
    • 100

    #1

    [Error Code] F1-21

    error during finisher swap
  • TechGeek
    Trusted Tech

    100+ Posts
    • Jan 2009
    • 158

    #2
    Re: F1-21

    I just recieved a mx-m475 I purchased from an off lease equipment broker. After unpacking and plugging it in I am getting the same error F1-21. I have the RB22 and FX10. The error code says it is a fan problem but there are no fans on either of the RB22 or FN10 that I can find.

    We're you able to find a fix?

    Comment

    • austonrush
      Sharp & HP Tech

      100+ Posts
      • Jan 2010
      • 234

      #3
      Re: F1-21

      F1-21 Finisher fan trouble

      Section PCU

      Cause
      Finisher fan motor trouble.
      Finisher control PWB trouble.

      Harness and connector connection trouble.
      Check & Remedy Use SIM3-3 to check the operation of the fan motor.

      Check connection between the finisher control PWB
      and the fan.
      Replace the fan.
      Replace the finisher control PWB

      There is a fan in the Transport Section

      Comment

      • r3d343420
        Technician

        50+ Posts
        • Aug 2012
        • 55

        #4
        Re: F1-21

        Firmware update
        Attached Files

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2583

          #5
          Re: F1-21

          I agree with the previous post. There are 5 or 6 different firmware packages for the same finisher on different models....


          Failing to plan is planning to fail!!!

          Comment

          • ICEuk
            Junior Member
            • Oct 2017
            • 9

            #6
            Re: F1-21

            Have you done firmware update?

            Comment

            • tomislav.knezic
              Junior Member
              • Apr 2019
              • 3

              #7
              Re: F1-21

              Originally posted by r3d343420
              Firmware update
              Hi,

              How can I update finisher firmware? Through simulation 49 or?

              Regards

              Comment

              • ICEuk
                Junior Member
                • Oct 2017
                • 9

                #8
                Re: F1-21

                [QUOTE=tomislav.knezic;744955]Hi,

                How can I update finisher firmware? Through simulation 49 or?

                Regards
                Yes normal firmware update through sim 49. It will update everything.

                Comment

                • tomislav.knezic
                  Junior Member
                  • Apr 2019
                  • 3

                  #9
                  Re: F1-21

                  [QUOTE=ICEuk;744964]
                  Originally posted by tomislav.knezic
                  Hi,

                  How can I update finisher firmware? Through simulation 49 or?

                  Regards
                  Yes normal firmware update through sim 49. It will update everything.
                  So, firmware of the machine and finisher through sim 49-1?

                  I'm asking twice because machine and finisher firmwares aren't in the same file.

                  Regards,
                  Tomislav

                  Comment

                  • ICEuk
                    Junior Member
                    • Oct 2017
                    • 9

                    #10
                    Re: F1-21

                    The sfu file has all firmware combined. There is no separate firmware. 49-01

                    Comment

                    • tomislav.knezic
                      Junior Member
                      • Apr 2019
                      • 3

                      #11
                      Re: F1-21

                      Originally posted by ICEuk
                      The sfu file has all firmware combined. There is no separate firmware. 49-01
                      It is all in the sfu file of the machine firmware? Didn't know that.

                      Thank you!

                      Comment

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