SharpDesk issue

[Madnhain]

Re: SharpDesk issue

I'd actually like to move completely away from SD. Most customers are fine with scanning to email, and those that want it in a folder, FTP works perfectly well. And there are plenty of free open-source FTP options out there. Especially if I can install it on a server with multiple users. Customers are really happy about saving hundreds of dollars on Licensing when they hear about that!

[ZOOTECH]

Re: SharpDesk issue

I'd actually like to move completely away from SD. Most customers are fine with scanning to email, and those that want it in a folder, FTP works perfectly well. And there are plenty of free open-source FTP options out there. Especially if I can install it on a server with multiple users. Customers are really happy about saving hundreds of dollars on Licensing when they hear about that!

Most, if not all newer, machines have SD as a standard option. I do agree that scanning to email or folder is the better alternative, but some customers like some of the features that SD offers.

[Jaws]

Re: SharpDesk issue

If you are not showing the customer the potential of the Sharpdesk OCR tool you are selling yourself short. Very powerful tool. Paralegals start drooling after I show them the feature.

[xring1958]

Re: SharpDesk issue

If you are not showing the customer the potential of the Sharpdesk OCR tool you are selling yourself short. Very powerful tool. Paralegals start drooling after I show them the feature.

Do They drool enough to pay for additional licenses and training time? Usually If I show it I install it and they want more free installs. Then they call 4 months later and want free additional training. Maybe you have more reasonable customers.