Ok I've seen a lot of things servicing copiers over the years but I've never seen this
I got a call to look at a 2640 which was fine when printing but when scanning or copying its smudged!!
I couldn't find anything wrong with it when I arrived and tested it the customer says it gets worse the more you copy or scan, so I put 50 originals in the doc feed and copy them, after I had done this 3 times (150 copies) it started smudging and got worse and worse.
When I lifted the doc feed up to my surprise the glass was coated in condensation, I took the glass off and I could write my name on the mirror and underside of the glass!! I cleaned everything and it copied fine again but after 200 single originals it was back!
It's in the back office of an estate agent, it's an old building and a bit dingy but it's cool and didn't seem any worse that other places I've worked in.
Anyone seen this? Any ideas guys??
Sent from my iPhone using Tapatalk
I got a call to look at a 2640 which was fine when printing but when scanning or copying its smudged!!
I couldn't find anything wrong with it when I arrived and tested it the customer says it gets worse the more you copy or scan, so I put 50 originals in the doc feed and copy them, after I had done this 3 times (150 copies) it started smudging and got worse and worse.
When I lifted the doc feed up to my surprise the glass was coated in condensation, I took the glass off and I could write my name on the mirror and underside of the glass!! I cleaned everything and it copied fine again but after 200 single originals it was back!
It's in the back office of an estate agent, it's an old building and a bit dingy but it's cool and didn't seem any worse that other places I've worked in.
Anyone seen this? Any ideas guys??
Sent from my iPhone using Tapatalk
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