SHARP MX5001 HDD Format?

[Logged-on]

We're a Toshiba/Lanier dealership that picked up 2 Sharp copiers to return to the leasing company. Someone at the top told the customer we could wipe the Hard drives before returning the machines. The machines have to be able to pass paper when they get picked up. Based on previous experience with Canon copiers we almost rendered the copier dead by formatting the hard drive, and wiping the firmware, I had to wheel and deal to get the firmware to reload into the machine.


Can someone please answer if we are able to format the hard drives on these machines without having to reload firmware, or downing the copier, and if there's a service mode for doing a hard drive format?


Thanks in advance

Marc

[ZOOTECH]

Re: SHARP MX5001 HDD Format?

Use sim 62 sub 10 (I think) which formats HDD except for system area.

[techmann]

Re: SHARP MX5001 HDD Format?

There should be an "end of lease option" in admin mode, that should erase erything

[foudl]

Re: SHARP MX5001 HDD Format?

SIM 62-1 will format the whole thing except operation manual area, did it just last week on mxm 363n ,there is no prob. the copier will start back don't worry.

[copiertec]

Re: SHARP MX5001 HDD Format?

return to factory settings.pdf

[JLSam]

Re: SHARP MX5001 HDD Format?

[ATTACH=CONFIG]33394[/ATTACH]

Don't do 24-01!

It sucks balls when you purchase a machine and you don't see the trouble codes history.
I can not tell you how many tech DO NOT use a service log.

At least with the history you can see jam patterns, any consistent trouble code patterns. Which allows me to refurbish the machine more efficiently!

So skip 24-01.

[copiertec]

Re: SHARP MX5001 HDD Format?

I agree with JLSam. Skip sim 24-1, 24-2, 24-3.