MX-C401 double imaging/ ghosting

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  • Aaronhauck
    Junior Member
    • Nov 2014
    • 6

    #1

    MX-C401 double imaging/ ghosting

    Hi everyone! I've had this account for awhile now and read tips from these forums many of times that has helped me a lot throughout the years. This is my very first post and wanna see if you guys have any idea or experienced this problem. I'm working on a SHARP MX-C401 and the pages are coming out with the image double and repeating its self over and over on the page. I see the image is still on the upper heat roller and it's not cleaning off. I can run 10 blank copies and the image will clean off but when you print or copy it will leave the image on the fuser and it will double image/ ghost over and over. I have replaced the fuser unit MX-C32FU1 but does the same thing.

    Thanks,
    Aaron
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22927

    #2
    Re: MX-C401 double imaging/ ghosting

    What media type are you using? What media type is set on the machine? Are you getting fixing pressure errors? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Aaronhauck
      Junior Member
      • Nov 2014
      • 6

      #3
      Re: MX-C401 double imaging/ ghosting

      Just plain 8 1/2 x 11 20lb in the 1st tray which is also set to plain. I'm not getting any service codes. I was looking towards the pressure system, there are no gears that work the pressure just one gear that drives the fuser.


      Sent from my iPhone using Tapatalk

      Comment

      • Aaronhauck
        Junior Member
        • Nov 2014
        • 6

        #4
        Re: MX-C401 double imaging/ ghosting

        Using plain 8 1/2 X 11 20lb. The 1st tray is also set to plain paper. I was looking towards the fuser pressure, but it doesn't have a gear that adjusts the pressure, there is just one gear on the fuser unit that drives the rollers.


        Sent from my iPhone using Tapatalk

        Comment

        • Aaronhauck
          Junior Member
          • Nov 2014
          • 6

          #5
          Re: MX-C401 double imaging/ ghosting

          Using plain 8 1/2 X 11 20lb. The 1st tray is also set to plain paper. I was looking towards the fuser pressure, but it doesn't have a gear that adjusts the pressure, there is just one gear on the fuser unit that drives the rollers.

          Comment

          • spanky
            Trusted Tech

            250+ Posts
            • Sep 2012
            • 468

            #6
            Re: MX-C401 double imaging/ ghosting

            I have seen this when using an aftermarket toner.

            It does not fuse properly and sticks to the fuser roller.

            Comment

            • Greyson
              Technician
              • Jul 2016
              • 12

              #7
              Re: MX-C401 double imaging/ ghosting

              Originally posted by spanky
              I have seen this when using an aftermarket toner.

              It does not fuse properly and sticks to the fuser roller.

              Does it do this if you print a different color other than black.

              Comment

              • bdcrandall13
                Trusted Tech

                100+ Posts
                • Sep 2010
                • 235

                #8
                Re: MX-C401 double imaging/ ghosting

                Originally posted by Aaronhauck
                Hi everyone! I've had this account for awhile now and read tips from these forums many of times that has helped me a lot throughout the years. This is my very first post and wanna see if you guys have any idea or experienced this problem. I'm working on a SHARP MX-C401 and the pages are coming out with the image double and repeating its self over and over on the page. I see the image is still on the upper heat roller and it's not cleaning off. I can run 10 blank copies and the image will clean off but when you print or copy it will leave the image on the fuser and it will double image/ ghost over and over. I have replaced the fuser unit MX-C32FU1 but does the same thing.

                Thanks,
                Aaron

                Have you tried to adjust fuser temp using sim 43?

                Comment

                • Aaronhauck
                  Junior Member
                  • Nov 2014
                  • 6

                  #9
                  Re: MX-C401 double imaging/ ghosting

                  Thank you everyone for replying back and all your help. Yes I did try printing self colors and it would only do it on black. Yes I did go through all fuser settings In 43 and made sure they were all set at default. I replaced the black DV , simple lol that was it! I was so set in my mind and going after the fuser unit thinking it was something wrong with the pressure. Thank you "Spanky" you had the problem with after market toner not fusing properly and that clicked in my head that it could be the toner or developer and it was the developer. Thank you everyone for all your help. Appreciate it!

                  Aaron



                  Sent from my iPhone using Tapatalk

                  Comment

                  • MdangerP
                    Technician
                    • Sep 2014
                    • 45

                    #10
                    Re: MX-C401 double imaging/ ghosting

                    Most likely, based off what you have said, you need to replace the hot roller. The second thing that can cause this is the Blade that cleans the drum. If its not scraping off the toner it will leave the double image. Least likely would be drum needs to be replaced.

                    Comment

                    • Greyson
                      Technician
                      • Jul 2016
                      • 12

                      #11
                      Re: MX-C401 double imaging/ ghosting

                      Originally posted by MdangerP
                      Most likely, based off what you have said, you need to replace the hot roller. The second thing that can cause this is the Blade that cleans the drum. If its not scraping off the toner it will leave the double image. Least likely would be drum needs to be replaced.
                      I would start with the drum Unit not very costly. MX-C40NRB

                      Comment

                      • techwurk
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jul 2016
                        • 127

                        #12
                        Re: MX-C401 double imaging/ ghosting

                        If not the fuser, then toner suspect.. inspect all of the drum cl blades or transfer belt for signs too
                        When I started servicing copiers they used toaster ovens for fusers.....I'm old

                        Comment

                        • nottoosharp
                          Trusted Tech

                          250+ Posts
                          • Jul 2016
                          • 266

                          #13
                          Re: MX-C401 double imaging/ ghosting

                          Does this unit have a cleaning web?


                          Sent from my iPhone using Tapatalk

                          Comment

                          • Aaronhauck
                            Junior Member
                            • Nov 2014
                            • 6

                            #14
                            Re: MX-C401 double imaging/ ghosting

                            "FIXED"

                            I fixed it with replacing the developer like i said in my last post. I replaced the fuser 2 times thinking it was defective and not putting the right pressure. I thought it was pressure because i can see the image on the upper heat roller and it would not clean. The fuser does not have a cleaning web. I had checked the drum and bl / TC1 belt and blade but this problem was in the fuser not cleaning. The developer was bad and wasn't fusing properly. That's a first for me. Thank you everyone for all the help and feed back.

                            Aaron

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