MX-M363N H5-01

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • techwurk
    Trusted Tech

    Site Contributor
    100+ Posts
    • Jul 2016
    • 127

    #1

    MX-M363N H5-01

    MX-M363N 250k on unit, has fax as well. Getting very intermittent H5-01 codes, but the jams are not a picker finger issue. The copier will run fine for 100 or even couple hundred pages then begins to jam half way in and out of the fuser, just stops, not a picker finger jam, not getting snagged. I have a good amount of this series on the field from 283s to 503s and this is a new issue I haven't seen. I am thinking PF clutch but wanted to see if anyone has experienced this on these series machines, I'll be back there on monday to try the clutch. I have had to replace the PF clutches on this series due to wandering registration issues but not a jamming issue, any thoughts? Thank you!
    When I started servicing copiers they used toaster ovens for fusers.....I'm old
  • ZOOTECH
    Senior member of CRS

    Site Contributor
    2,500+ Posts
    • Jul 2007
    • 3375

    #2
    Re: MX-M363N H5-01

    What is the jam code? Does it happen from all paper sources? Could it be as simple as static in the paper? It certainly could be a PF clutch, but try to narrow the symptoms down.
    "You can't trust your eyes, if your mind is out of focus" --

    Comment

    • copyguy1
      Trusted Tech

      100+ Posts
      • Jul 2011
      • 142

      #3
      Re: MX-M363N H5-01

      How many pages on the unit? Also there is a bulletin for bad sensors in the machine. These will cause jamming.

      Comment

      • techwurk
        Trusted Tech

        Site Contributor
        100+ Posts
        • Jul 2016
        • 127

        #4
        Re: MX-M363N H5-01

        250K on the machine. Went back today and found the problem to be the web (aftermarket) excessive oil causing the paper to slip and stop halfway in to the fuser. First time i've seen this on this model, but have seen it years ago on some other makes with excessive silicon oil on the rollers

        I will look up the bulletins for jams with these but the web was the cause (the web was only 10% used and seemed to be bleeding to much oil) . It was jamming every time this morning, half way through the fuser. Simply cleaning off the excessive oil on the UFR and didn't jam once after. I replaced the web, cleaned the fuser.
        When I started servicing copiers they used toaster ovens for fusers.....I'm old

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997

          #5
          Re: MX-M363N H5-01

          We had this exact same issue using aftermarket webs on the Canon analogs. The web were so oily that the whole fuser became a slimy mess. The delivery and inverter also got slimed. You would think that any excess fuser oil would just evaporate off, and that would be the end of it. Apparently not. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          Working...