Sharp MX-2700N color issue

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2184

    #1

    Sharp MX-2700N color issue

    I am having color issues on yellow and magenta color fill. This is a new client, so this is the first time I am working on it. The color only has roughly 65k on it and it looks, according to sim 22-6, the 60 k color was done, drums, developer, tc1 and tc2 belts. I tried swapping out magenta and yellow developing units and drums with known working ones, I have checked wall voltage, I went through a complete color calibration and made sure all voltages are set to factory settings. If you look at the pictures I have attached, paper orientation is 8" x 11" the edges are solid on top and bottom but faded in the center. I was thinking maybe swapping out the primary transfer belt to see if that resolves the issue, which I may try tomorrow. Black and Cyan don't have issues. Any ideas? And, thank you in advance.mx-2700 color.pdf
    Last edited by copiertec; 09-01-2016, 04:08 AM.
  • techmann
    Technician
    • May 2016
    • 41

    #2
    Re: Sharp MX-2700N color issue

    I had something similar, and I swore it was a xfer issue. I told the tech to replace 1st xfer and it did not help. Ended up doing drums and dv, and that fixed it. Turned out previous tech reset the counters and didn't actually replace the part. Try catching some sky shots before 2nd xfer, and pull out the 1st transfer. If your lucky, you can see the fill on the drum. Good luck.

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    • NeoMatrix
      Senior Tech.

      2,500+ Posts
      • Nov 2010
      • 3514

      #3
      Re: Sharp MX-2700N color issue

      I'm leaning toward dirty primary corona grid(s).
      Take the grids off the primary corona frame and clean them very carefully both sides with scour pad and metho. I know you said you change the drum units out.
      Did you swap the original drum units around or replaced with entirely different units?

      Is there a noise coming from the ITB ass'y? Might be ITB cleaner unit clogging up.

      HTH
      Inauguration to the "AI cancel-culture" fraternity 1997...
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      • copiertec
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jan 2016
        • 2184

        #4
        Re: Sharp MX-2700N color issue

        Thanks, Neo, I swapped them with ones from another working copier. I'm going to take an Primary TB, today.

        Comment

        • nottoosharp
          Trusted Tech

          250+ Posts
          • Jul 2016
          • 266

          #5
          Re: Sharp MX-2700N color issue

          I've had that issue before. In every case it turned out to be the toner drive pack. The corona grids in a sharp 2700 main charge aren't worth cleaning.


          Sent from my iPhone using Tapatalk

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          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2184

            #6
            Re: Sharp MX-2700N color issue

            Thanks for the responses. It was the primary transfer belt, all the colors are solid, now. I'm wondering if they installed a 450 kit instead of a 270 kit. Nottoosharp, I was thinking the same thing, toner drive assembly or board issues. I also agree on the charge coronas, they suck!

            Comment

            • SwisSeV
              Trusted Tech

              250+ Posts
              • Jan 2016
              • 307

              #7
              Re: Sharp MX-2700N color issue

              Originally posted by copiertec
              Thanks for the responses. It was the primary transfer belt, all the colors are solid, now. I'm wondering if they installed a 450 kit instead of a 270 kit.
              Those belts can easily double their rated life, so it's very likely it wasn't ever replaced.

              Comment

              • copiertec
                Service Manager

                Site Contributor
                1,000+ Posts
                • Jan 2016
                • 2184

                #8
                Re: Sharp MX-2700N color issue

                What amazes me about the whole thing, is the customer was dealing with this issue for months, their old company of course wanted to sell them a new one. You gotta love those huge corporations, hire technicians that can't trouble- shoot, if they cant fix it, send out the salesman.

                Comment

                • SwisSeV
                  Trusted Tech

                  250+ Posts
                  • Jan 2016
                  • 307

                  #9
                  Re: Sharp MX-2700N color issue

                  I'm not a fan of these machines, they are service hogs for us. Convincing them to upgrade isn't a terrible idea. Good luck to you.

                  Comment

                  • nottoosharp
                    Trusted Tech

                    250+ Posts
                    • Jul 2016
                    • 266

                    #10
                    Re: Sharp MX-2700N color issue

                    Originally posted by SwisSeV
                    I'm not a fan of these machines, they are service hogs for us. Convincing them to upgrade isn't a terrible idea. Good luck to you.
                    I agree with you the 2700 the 4501 3501 just gigantic pieces of crap


                    Sent from my iPhone using Tapatalk

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                    • Service@PRT
                      Trusted Tech

                      100+ Posts
                      • Oct 2016
                      • 181

                      #11
                      Re: Sharp MX-2700N color issue

                      i got the same problem but for mx2301n. with this print on top
                      IMG_20161009_101041.jpg

                      i checked dv for yellow and this is whats look like

                      IMG-20161004-WA0004.jpg
                      cleaned everything.. and looks good but when i checked sim 25 - 02 yellow dv got unusual counts... like 167 to 200.

                      still same problem i get.



                      Every day of life is a learning process...
                      Just make sure you are open in all aspects of comments.

                      Comment

                      • nejcos
                        Junior Member
                        • Sep 2014
                        • 6

                        #12
                        Re: Sharp MX-2700N color issue

                        If you open yellow dev unit you will find there is no developer inside.

                        Comment

                        • nottoosharp
                          Trusted Tech

                          250+ Posts
                          • Jul 2016
                          • 266

                          #13
                          Re: Sharp MX-2700N color issue

                          I've had this issue before. On several units. I'll get back to you when I get to the office


                          Sent from my iPhone using Tapatalk

                          Comment

                          • nottoosharp
                            Trusted Tech

                            250+ Posts
                            • Jul 2016
                            • 266

                            #14
                            Re: Sharp MX-2700N color issue

                            Try swapping the drum. A warped drum frame can do this. In the past I've changed the DV cartridge and rebuilt or replaced drum unit


                            Sent from my iPhone using Tapatalk

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                            • Nachoman4life
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Oct 2007
                              • 212

                              #15
                              Re: Sharp MX-2700N color issue

                              Originally posted by nottoosharp
                              I agree with you the 2700 the 4501 3501 just gigantic pieces of crap


                              Sent from my iPhone using Tapatalk
                              Would you prefer to be working on BC320's instead?
                              Where the heck is my spring hook?

                              Comment

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