MXM450N

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  • foudl
    Trusted Tech

    100+ Posts
    • Mar 2010
    • 138

    #1

    [Jamming] MXM450N

    MXM450n jam in duplex,it will do a certain amount of copies (around 10) , jam code ''tray 1'' ,even if i use the 2nd tray the jam code is Tray 1 , the paper stop at the exit of adu right before it gets to ps unit. And there is no paper anywhere else

    Thanks for the inputs
  • nottoosharp
    Trusted Tech

    250+ Posts
    • Jul 2016
    • 266

    #2
    Re: MXM450N

    Clean the optical sensors


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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22996

      #3
      Re: MXM450N

      I have a few database entries:

      Misfeeds (jam code TRAY1). After rollers are changed jam code changes (jam code PPD_ST1), after running pre-perforated cardstock & repeated jamming. Tray #1 lower separation guide is broken at its front swivel. Remove the print engine. Remove these units: drum, developing, cleaning, registration. Flip engine upside down. Remove left cassette rail to install the tray #1 lower separation guide (PGIDM1892FCZZ).

      Misfeeds (jam code TRAY1). Customer has loaded used stapled packets of paper in tray #1. Load new, unstapled paper into tray #1.

      Misfeeds (jam code TRAY1). Customer has loaded paper folded over at the bottom of tray #1. Load new flat paper into tray #1.

      Misfeeds (jam code TRAY1). Paper krinkles in tray #1. The customer has removed the paper guide in front of the feed tire assembly in tray #1. Replace the paper guide (PCOVP1543FCZZ).
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2030

        #4
        Re: MXM450N

        Originally posted by foudl
        MXM450n jam in duplex,it will do a certain amount of copies (around 10) , jam code ''tray 1'' ,even if i use the 2nd tray the jam code is Tray 1 , the paper stop at the exit of adu right before it gets to ps unit. And there is no paper anywhere else

        Thanks for the inputs
        Boy, that doesn't sound right. Tray 1 Jam is very specific to paper not leaving Tray 1...

        Comment

        • foudl
          Trusted Tech

          100+ Posts
          • Mar 2010
          • 138

          #5
          Re: MXM450N

          Originally posted by JR2ALTA
          Boy, that doesn't sound right. Tray 1 Jam is very specific to paper not leaving Tray 1...
          That's the point ,it's a bit weird but even if i use tray # 2 it will still jam with jam code ''tray 1'', could it be related to the drive unit ??

          Comment

          • nottoosharp
            Trusted Tech

            250+ Posts
            • Jul 2016
            • 266

            #6
            Re: MXM450N

            Is the exit gate for tray one missing?


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            • lky1978
              Trusted Tech

              250+ Posts
              • Mar 2009
              • 482

              #7
              Re: MXM450N

              Originally posted by foudl
              That's the point ,it's a bit weird but even if i use tray # 2 it will still jam with jam code ''tray 1'', could it be related to the drive unit ??
              suggest to check/replace tray one feeding clutch.Or better replace gear box unit.

              Comment

              • foudl
                Trusted Tech

                100+ Posts
                • Mar 2010
                • 138

                #8
                Re: MXM450N

                So the drive unit (or gear box) is suppose to control the 1st tray ?

                Comment

                • nottoosharp
                  Trusted Tech

                  250+ Posts
                  • Jul 2016
                  • 266

                  #9
                  Re: MXM450N

                  The feed cassette is easy to swap out. Post a photo of the machine with the side covers open


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                  • lky1978
                    Trusted Tech

                    250+ Posts
                    • Mar 2009
                    • 482

                    #10
                    Re: MXM450N

                    Originally posted by foudl
                    So the drive unit (or gear box) is suppose to control the 1st tray ?
                    Yup. The main drive unit (here we call gear box unit) ,got a clutch to control 1st paper tray feeding.


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                    • nottoosharp
                      Trusted Tech

                      250+ Posts
                      • Jul 2016
                      • 266

                      #11
                      Re: MXM450N

                      Originally posted by lky1978
                      Yup. The main drive unit (here we call gear box unit) ,got a clutch to control 1st paper tray feeding.


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                      We call it a drive pack.


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