Just curious if anyone has seen a problem with toner sticking to the exit area of fuser? Any fixes? I have that one that only takes a few days to have it again.
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Re: Mxm565 build up on fuser guide
it may be time for a PM with a drum and developer...or at least clean it and recalibrate... -
Re: Mxm565 build up on fuser guide
ditto above.....
we are seeing the same thing but only on machines we are "stretching"Comment
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Re: Mxm565 build up on fuser guide
we are seeing the same issues with our high volume boxes. pms are done on timeComment
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Re: Mxm565 build up on fuser guide
You may want to look at the DV unit. They did change the doctor blade.Comment
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Re: Mxm565 build up on fuser guide
Just my 2 pence (im english) a lot of people dont clean the dev filters on the black and white machines.
If its high volume you can sometimes get to stage where the guides can loose the curvature so the paper does not flow over it but crashes and passes with out jamming. You can only really tell when putting them side by side.It didn't say that I couldn't do it in the manual.Comment
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Re: Mxm565 build up on fuser guide
These units seem to pull developer and toner from the rear side of the drum which accumulates on the fuser guide. check your charge corona and drum blade just outside the image area on the drum.Comment
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Re: Mxm565 build up on fuser guide
I am following this thread closely. We have one doing this. We have changed the drum, fuser, MK, dev and dev unit. The strange thing is the customer has never said there is toner smearing on their prints. But after 20,000 sheets or so they will get jamming issues due to the amount of toner built up on the guide above the fuser (still part of the fuser unit)
We have monitored the power and have seen some dips below 100v. So we have suspended anymore troubleshooting until the customer addresses this.
ThanksLast edited by OperatorError; 08-17-2017, 08:29 PM.Comment
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Re: Mxm565 build up on fuser guide
I see a new bulletin that was issued yesterday. Change of DV unit to deal with toner dispersion from DV unit.
MFP-TB-1643
There is also a bulletin for the transfer unit, MFP-TB-1567
Failing to plan is planning to fail!!!Comment
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Re: Mxm565 build up on fuser guide
As stated earlier, I would change the transfer roller, but there were also a few bulletins about the developer unit dumping developer. I have replaced the developer unit on a few higher volume machines due to this, and the newer developers seem to be sturdier with the updates.The Moose is loose!!Comment
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Re: Mxm565 build up on fuser guide
Yes there are Tech Bulletins to updated DV units and Transfer units. Also we found that roller 6 wears down allowing the paper to rub against the guide and build up the toner. Replace roller 6.Comment
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Re: Mxm565 build up on fuser guide
POD1 Jams due to Toner Adhesion to Fuser Guide Plate
Bulletin Number: TT-102517_1
Models: MXM364N, MXM365N, MXM464N, MXM465N, MXM564N, MXM565N
Date: 10/25/2017
Priority/severity: Medium
Summary: Replace transport roller NROLR1868FCZZ.Comment
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