MX-3100 Line on prints CMY only

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  • boutn
    Senior Tech

    500+ Posts
    • Jun 2016
    • 540

    #16
    Re: MX-3100 Line on prints CMY only

    Try the lighter internal prints at 155 and see what happens...

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22995

      #17
      Re: MX-3100 Line on prints CMY only

      Originally posted by boutn
      Try the lighter internal prints at 155 and see what happens...
      I think the reason you're not seeing the line on the internal prints is because of the additional density of the fill. The lighter internal prints that boutn suggests will show the same voids.

      If the voids had sharp edges I might think that they were caused by dirty laser optics. But since the edges are soft I think you'll find some sort of obstruction under the doctor blade of the developing unit leaving a faint area in the developing brush for cyan and magenta. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • boutn
        Senior Tech

        500+ Posts
        • Jun 2016
        • 540

        #18
        Re: MX-3100 Line on prints CMY only

        Originally posted by blackcat4866
        I think the reason you're not seeing the line on the internal prints is because of the additional density of the fill. The lighter internal prints that boutn suggests will show the same voids.

        If the voids had sharp edges I might think that they were caused by dirty laser optics. But since the edges are soft I think you'll find some sort of obstruction under the doctor blade of the developing unit leaving a faint area in the developing brush for cyan and magenta. =^..^=
        My thoughts exactly

        Comment

        • Jack79
          Trusted Tech

          250+ Posts
          • Jul 2014
          • 312

          #19
          Re: MX-3100 Line on prints CMY only

          Originally posted by boutn
          Try interal print with

          SIM 64-1

          A 11
          B 2
          C 2
          D 155 (this is the density, higher is darker, lower is lighter, max is 255)

          Thank you boutn. I have done what you suggest and you were right. Line appear on the bottom part of page.
          I did not have a chance to make a scan but I made a photo.

          How can I solve this problem now?
          Attached Files

          Comment

          • Jack79
            Trusted Tech

            250+ Posts
            • Jul 2014
            • 312

            #20
            Re: MX-3100 Line on prints CMY only

            Originally posted by blackcat4866
            I think the reason you're not seeing the line on the internal prints is because of the additional density of the fill. The lighter internal prints that boutn suggests will show the same voids.

            If the voids had sharp edges I might think that they were caused by dirty laser optics. But since the edges are soft I think you'll find some sort of obstruction under the doctor blade of the developing unit leaving a faint area in the developing brush for cyan and magenta. =^..^=

            Thanks for your explanation but all 4 developer and drum units were replaced and line was still there. Laser optics can be a problem. If not laser optics then what can you suggest?

            Comment

            • mojorolla
              The Wolf

              2,500+ Posts
              • Jan 2010
              • 2583

              #21
              Re: MX-3100 Line on prints CMY only

              Originally posted by blackcat4866
              I think the reason you're not seeing the line on the internal prints is because of the additional density of the fill. The lighter internal prints that boutn suggests will show the same voids.

              If the voids had sharp edges I might think that they were caused by dirty laser optics. But since the edges are soft I think you'll find some sort of obstruction under the doctor blade of the developing unit leaving a faint area in the developing brush for cyan and magenta. =^..^=
              I agree.....
              Sharps are notorious for crap in the DV tanks. They just modified the filters after almost a decade. The posted example look like voids on the dv mag roll.
              I have been straining out the dv material for years now. A $5 colander ( kitchen strainer ) will save you hundreds of dollars in dv replacements.

              Not sure if the 3100 has this, but SIM 64-1, pattern 17 is my go to troubleshooting pattern for calls like these.


              Failing to plan is planning to fail!!!

              Comment

              • jon jennings
                Technician

                50+ Posts
                • Aug 2011
                • 51

                #22
                Re: MX-3100 Line on prints CMY only

                Lines can be caused by a bad memory chip. I have even had them only show up on the third page when printing. Examples of the print quality would be nice though if you want help.

                Comment

                • austonrush
                  Sharp & HP Tech

                  100+ Posts
                  • Jan 2010
                  • 234

                  #23
                  Re: MX-3100 Line on prints CMY only

                  Originally posted by Jack79
                  Thanks for your explanation but all 4 developer and drum units were replaced and line was still there. Laser optics can be a problem. If not laser optics then what can you suggest?

                  When you says "4 developer units" do you mean you replaced 4 physical units or do you mean you refilled the units in the machine with new developer?

                  This looks like a developer unit problem

                  Comment

                  • crisjue
                    Technician
                    • Apr 2017
                    • 10

                    #24
                    Re: MX-3100 Line on prints CMY only

                    My team encountered this problem in MX-2700N. Try to clean all the mirrors in the inside part of the LSU unit, if you don't have any replacement unit try this method and be careful in cleaning.

                    Comment

                    • ZOOTECH
                      Senior member of CRS

                      Site Contributor
                      2,500+ Posts
                      • Jul 2007
                      • 3375

                      #25
                      Re: MX-3100 Line on prints CMY only

                      Originally posted by crisjue
                      My team encountered this problem in MX-2700N. Try to clean all the mirrors in the inside part of the LSU unit, if you don't have any replacement unit try this method and be careful in cleaning.
                      This is good, but sometimes, just a re-seating of LSU connectors will take care of the problem.
                      "You can't trust your eyes, if your mind is out of focus" --

                      Comment

                      • Jack79
                        Trusted Tech

                        250+ Posts
                        • Jul 2014
                        • 312

                        #26
                        Re: MX-3100 Line on prints CMY only

                        Originally posted by Brandon55
                        When you says "4 developer units" do you mean you replaced 4 physical units or do you mean you refilled the units in the machine with new developer?

                        This looks like a developer unit problem
                        Yes whole units were replaced because my first guess was DV U but all mag rollers are covered properly.
                        This is not related to DV or Drum Units. Primary transfer belt was replaced too to eliminated this part.

                        Comment

                        • Jack79
                          Trusted Tech

                          250+ Posts
                          • Jul 2014
                          • 312

                          #27
                          Re: MX-3100 Line on prints CMY only

                          Originally posted by crisjue
                          My team encountered this problem in MX-2700N. Try to clean all the mirrors in the inside part of the LSU unit, if you don't have any replacement unit try this method and be careful in cleaning.
                          Yes I suspect LSU too.

                          Comment

                          • austonrush
                            Sharp & HP Tech

                            100+ Posts
                            • Jan 2010
                            • 234

                            #28
                            Re: MX-3100 Line on prints CMY only

                            Then I'd be leaning towards the LSU next. As Zootech said once in awhile just re-seating the LSU connectors (usually from the LSU side), can fix weird defects.

                            All 3 colours have the line in the exact same spot so, I would probably not be leaning towards a dirt issue. It looks more like a connector pin seating issue or bad LSU.

                            Comment

                            • moose55
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Mar 2017
                              • 143

                              #29
                              Re: MX-3100 Line on prints CMY only

                              I concur with everyone else....seems like it would be the LSU.
                              The Moose is loose!!

                              Comment

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