different models, same problem...band new units...

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  • dwarf
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 168

    #1

    [CQ] different models, same problem...band new units...

    we recently installed brand new primary transfer units in an MX-5141 and MX-7500... both units began leaving identical looking small black mark patterns... looks like it may be from transfer unit cleaning unit brushes... anybody else had this problem? ...these were both fresh out of the box units ...the marks are two parallel 1/8" lines
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: different models, same problem...band new units...

    Originally posted by dwarf
    we recently installed brand new primary transfer units in an MX-5141 and MX-7500... both units began leaving identical looking small black mark patterns... looks like it may be from transfer unit cleaning unit brushes... anybody else had this problem? ...these were both fresh out of the box units ...the marks are two parallel 1/8" lines
    can you provide pictures and maybe even measurements of the distance between marks?

    Comment

    • boutn
      Senior Tech

      500+ Posts
      • Jun 2016
      • 540

      #3
      Re: different models, same problem...band new units...

      Dirt on the transferunit rollers? Especially the rol on the cleaning side...

      I'm guessing the "black patterns" look like staples? of "mustaches" as someone discribed it here

      Comment

      • dwarf
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 168

        #4
        Re: different models, same problem...band new units...

        your description sounds about right...but the marks appear as soon as it is installed...no time for ANY build-up to occur... and the same thing on 2 different machines?...

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: different models, same problem...band new units...

          Originally posted by dwarf
          your description sounds about right...but the marks appear as soon as it is installed...no time for ANY build-up to occur... and the same thing on 2 different machines?...
          did you run the installation procedure when the new belts were installed?

          Comment

          • dwarf
            Trusted Tech

            100+ Posts
            • Oct 2012
            • 168

            #6
            Re: different models, same problem...band new units...

            I ran the calibration ... what else should I have done?...

            Comment

            • chubblies
              Trusted Tech

              100+ Posts
              • Jun 2011
              • 154

              #7
              Re: different models, same problem...band new units...

              Remove 2nd transfer belt. You can get contamination on the inner rollers which can cause a staple mark, and you get the same on the 1st transfer belt rollers as well. Seeing as you have swapped the 1st transfer, I would go for 2nd causing the issue

              Comment

              • boutn
                Senior Tech

                500+ Posts
                • Jun 2016
                • 540

                #8
                Re: different models, same problem...band new units...

                Originally posted by dwarf
                we recently installed brand new primary transfer units in an MX-5141 and MX-7500... both units began leaving identical looking small black mark patterns... looks like it may be from transfer unit cleaning unit brushes... anybody else had this problem? ...these were both fresh out of the box units ...the marks are two parallel 1/8" lines

                Did you replace the whole unit? Or the belt itself?

                Comment

                • jp74msj55
                  Trusted Tech

                  100+ Posts
                  • Oct 2014
                  • 146

                  #9
                  Re: different models, same problem...band new units...

                  Originally posted by boutn
                  Did you replace the whole unit? Or the belt itself?
                  I've had to replace the follower roller. The one closest to the cleaning blade in past for these tiny staple marks as I call them.

                  Comment

                  • sharpie
                    Trusted Tech

                    100+ Posts
                    • Feb 2011
                    • 180

                    #10
                    Re: different models, same problem...band new units...

                    The marks are from the cleaning blade being pushed away from the belt by the bump from contamination under the belt. It is more likely debris from a disintegrating fuser gear or foam seal as it need to be rigid enough to create the pimple in the belt from the inside. The 2nd transfer has no blade so is not likely the cause.

                    Comment

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