Office 365 scan to email

[davebtech]

Anyone get any ce-00 codes yet from customers trying to scan to email? Anyone seen the firmware yet for 1.2 for mxm 264,314,354 ??

[r3d343420]

Re: Office 365 scan to email

We have had that problem
Try to set the SSL Level in security settings from low to high

Security settings->SSL settings->drop down box from low to high and hit submit

[Toner Boy]

Re: Office 365 scan to email

Tried it on MX-4110N just now, failed. SSL security set to high.
This is popping up everywhere today...please post if you figure it out!

[Grebom]

Re: Office 365 scan to email

We have tried updating the firmware on a MX-4141N to 04.00.R2.C0 as suggested in TT-051418_1 and are still having the issue.

Any update would be appreciated as we have several customers experiencing the issue today. It seems to be intermittent as well during our testing locally.

[1090tech]

Re: Office 365 scan to email

Having the same problem, will post here if I discover anything useful.

[1090tech]

[Grebom]

Re: Office 365 scan to email

Thanks 109tech! a coworker also found this newly published youtube video this morning that indicates the same thing. We have tested it and it appears to be working.

[mttech]

Re: Office 365 scan to email

I just noticed on the Sharp IDNC homepage they have a banner that says they are aware of problems scanning with Office 365 and are working on the solution and will update. Not sure if that is good news or not. Just passing it along.

[mansart]

Re: Office 365 scan to email

smtp O365.pdf

[davebtech]

Re: Office 365 scan to email

[ATTACH]40661[/ATTACH]

Great post thanks! Worked on mxm 354 this morning

[oeshuron]

Re: Office 365 scan to email

I recently had issues with one not working and had to enter in the Sender information. However, I couldn't use the < > brackets as specified in a previous bulletin otherwise it would error out. I just used the email address by itself.