Sharp FX-18 Finisher problem

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  • driving lots of miles
    Trusted Tech

    250+ Posts
    • Jun 2016
    • 378

    Sharp FX-18 Finisher problem

    We have a sharp FX-18 Finisher on an MX-M565 copier that is giving us jamming problems when making 20 page or more into a booklet or pamphlet on ledger size paper, 5 Ledger size sheets printed double sided, and it jams when it is 12-15 pamphlets into the run. The final page going into the finisher does not drop all the way down and the finisher staples it and attempts to shoot it out and then jams. We have brought it into the shop and attached it to a Sharp MX4141 and it works fine. When we attach it to a Sharp MX5151 the problem continues. It seems to have something to do with the speed of the copier? We have torn the finisher down and cant find any issues with the paper path and are open to any ideas. Firmware is up to date.
  • guitar9199
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2016
    • 1097

    #2
    Re: Sharp FX-18 Finisher problem

    Do you have a jam code?

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    • ntbann
      Senior Tech

      500+ Posts
      • Jan 2012
      • 613

      #3
      Re: Sharp FX-18 Finisher problem

      There are different firmware packages for the MXFN18 to load an the different models. Just looked it up on IDNC.

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      • driving lots of miles
        Trusted Tech

        250+ Posts
        • Jun 2016
        • 378

        #4
        Re: Sharp FX-18 Finisher problem

        Jam codes are POD1_N, APPD1_S, POD2_S, APPD2_N, PPD1_NA, PPDI_N1, POD1_S.
        After the pamphlet tries to leave the finisher it starts to accordion in that area and it depends on which sensor triggers first as there is paper all through the copier for the next pamphlet. The finisher thinks that the pamphlet exited but there is still half a page inside that got stapled wrong.

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        • driving lots of miles
          Trusted Tech

          250+ Posts
          • Jun 2016
          • 378

          #5
          Re: Sharp FX-18 Finisher problem

          Originally posted by ntbann
          There are different firmware packages for the MXFN18 to load an the different models. Just looked it up on IDNC.
          we have updated with the latest firmware with the Finisher attached.

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          • Hansen88
            Service Manager

            Site Contributor
            1,000+ Posts
            • Dec 2009
            • 1020

            #6
            Re: Sharp FX-18 Finisher problem

            Originally posted by driving lots of miles
            we have updated with the latest firmware with the Finisher attached.
            Did you look up the firmware for the 565 machine or did you look up the firmware for the finnisher model?

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            • driving lots of miles
              Trusted Tech

              250+ Posts
              • Jun 2016
              • 378

              #7
              Re: Sharp FX-18 Finisher problem

              Originally posted by Hansen88
              Did you look up the firmware for the 565 machine or did you look up the firmware for the finnisher model?
              I am probably in over my head on this one, the only firmware I see specific for the finisher is dated 7/19/2013 and is for the F1-21 trouble on the sharp site.

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              • ZOOTECH
                Senior member of CRS

                Site Contributor
                2,500+ Posts
                • Jul 2007
                • 3381

                #8
                Re: Sharp FX-18 Finisher problem

                Originally posted by driving lots of miles
                I am probably in over my head on this one, the only firmware I see specific for the finisher is dated 7/19/2013 and is for the F1-21 trouble on the sharp site.
                I don't have access to IDNC any longer, but I remember firmware for a finisher was different (sometimes) depending on what model it was connected to. So, if you update for a model, it may not have the correct firmware for the finisher for that model.
                "You can't trust your eyes, if your mind is out of focus" --

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                • OlliK1969
                  Trusted Tech

                  250+ Posts
                  • Nov 2016
                  • 287

                  #9
                  Re: Sharp FX-18 Finisher problem

                  Finisher MXFN18 Firmware Version 01.08.02.00a
                  MX-M565N Firmware:03.00.o1 (PCU 03.27.o1)

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                  • driving lots of miles
                    Trusted Tech

                    250+ Posts
                    • Jun 2016
                    • 378

                    #10
                    Re: Sharp FX-18 Finisher problem

                    Originally posted by OlliK1969
                    Finisher MXFN18 Firmware Version 01.08.02.00a
                    MX-M565N Firmware:03.00.o1 (PCU 03.27.o1)
                    I was just able to get back to this machine and I checked and the finisher firmware version matches along with the machine firmware.

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                    • mansart
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Apr 2009
                      • 851

                      #11
                      Re: Sharp FX-18 Finisher problem

                      All your jam codes are well before the finisher.....

                      565.JPG

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                      • driving lots of miles
                        Trusted Tech

                        250+ Posts
                        • Jun 2016
                        • 378

                        #12
                        Re: Sharp FX-18 Finisher problem

                        Originally posted by mansart
                        All your jam codes are well before the finisher.....

                        [ATTACH=CONFIG]41319[/ATTACH]
                        That is correct but there is 2 ledger size papers accordion folded in the finisher before a jam code comes up as it is blocked from going into the saddle stitch area from the last paper of the previous pamphlet stapled wrong because it did not go all the way down and did not get pushed out.

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                        • driving lots of miles
                          Trusted Tech

                          250+ Posts
                          • Jun 2016
                          • 378

                          #13
                          Re: Sharp FX-18 Finisher problem

                          IMG_1716.JPGhere is a picture of where it jams

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                          • mansart
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Apr 2009
                            • 851

                            #14
                            Re: Sharp FX-18 Finisher problem

                            Do a 22-6 and post page one.....

                            Typically the jam code displayed in the history is the sensor that "saw" the jam occur. At point of misfeed detect, machine stops. This "STOP" is not instant, so some motors continue to run. This is done to exit what paper it can from the paper path....in other words at time of jam machine tries to process and exit any pages that are ahead of the jam.

                            It sounds to me like you have a timing issue......for example you mentioned POD1_N, APPD1_S, POD2_S, APPD2_N jams.

                            POD1_N--- paper out detect _ Not reached in time. In this case paper didn't get out of fuser in time...PAPER TOO SLOW
                            POD2_S-- paper out detect_Still remains. In this case paper is getting in and out of fuser in time and lead edge is hitting POD2 in time but is not getting out in time.

                            Your APPD jams ditto above.

                            The crashing in the finisher you're seeing is the result of the machine trying to exit everything ahead of the jam. I would say that once the jam occurs all bets are off with regard to timing, especially while doing a saddle stitch pamphlet job.

                            You said this finisher runs on another machine, correct?

                            Print a 23-2 and 23-80, one of them (not sure which) will show you actual timing numbers pertaining to various sensors.

                            I would clean the hell out of all the vert xport roller, clean reg sensor and roller, and put an extra wrap on the POD1 and POD2 sensor actuator springs..

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                            • mansart
                              Senior Tech

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                              500+ Posts
                              • Apr 2009
                              • 851

                              #15
                              Re: Sharp FX-18 Finisher problem

                              From the random thought department.....

                              11x17 duplex saddle stitch ...... machine is running at full load ..... fuser is on constantly to maintain heat...

                              What else is on same circuit? Any other high draw items?

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