Sharp MX-4141N Phantom Paper Jam

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  • hanfordzucc
    Junior Member
    • Apr 2019
    • 5

    [Jamming] Sharp MX-4141N Phantom Paper Jam

    Sharp MX-4141n. Everytime I use the ADF to make copies/scan/etc it will give a misfeed error code. Machine prompts to open the door and check for misfeeds, however nothing is ever there. If I simply just lift the door and close it, the error clears.....however it does it everytime. Any pointers on what may be causing this?
  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2172

    #2
    Re: Sharp MX-4141N Phantom Paper Jam

    Originally posted by hanfordzucc
    Sharp MX-4141n. Everytime I use the ADF to make copies/scan/etc it will give a misfeed error code. Machine prompts to open the door and check for misfeeds, however nothing is ever there. If I simply just lift the door and close it, the error clears.....however it does it everytime. Any pointers on what may be causing this?
    How many clicks on the MFP? How many scans though the document feeder? Have you cleaned sensors? When was the last time a DF kit was installed?

    Comment

    • xring1958
      Trusted Tech

      100+ Posts
      • Mar 2016
      • 166

      #3
      Re: Sharp MX-4141N Phantom Paper Jam

      Like copiertec said check your rollers & sensors they can be checked in Sim 2 if you are an end user you should call your tech, you can break a lot of expensive things not knowing how.

      Comment

      • Hansen88
        Service Manager

        Site Contributor
        1,000+ Posts
        • Dec 2009
        • 1020

        #4
        Re: Sharp MX-4141N Phantom Paper Jam

        Does it start to feed the paper in or does it say jam right when the start button is pushed?

        Comment

        • bilyahn
          Service Manager

          1,000+ Posts
          • Dec 2006
          • 1455

          #5
          Re: Sharp MX-4141N Phantom Paper Jam

          What is the jam code? If it is SPPD5 then check that sensor, it tends to hang up and will cause this situation. Have also had small bits of paper get into the SPPD3 sensor area and cause a similar problem.

          Good luck.

          Bil

          Comment

          • moose55
            Trusted Tech

            Site Contributor
            100+ Posts
            • Mar 2017
            • 143

            #6
            Re: Sharp MX-4141N Phantom Paper Jam

            Originally posted by bilyahn
            What is the jam code? If it is SPPD5 then check that sensor, it tends to hang up and will cause this situation. Have also had small bits of paper get into the SPPD3 sensor area and cause a similar problem.

            Good luck.

            Bil
            Like bilyahn said...What is the jam code? Not a whole lot of info to go on? What have you done? What are the parts counts? It is extremely hard to diagnose over the internet without any pertinent info.......
            The Moose is loose!!

            Comment

            • ntbann
              Senior Tech

              500+ Posts
              • Jan 2012
              • 613

              #7
              Re: Sharp MX-4141N Phantom Paper Jam

              This series did have sensor problems but with no code no can help!

              Comment

              • hanfordzucc
                Junior Member
                • Apr 2019
                • 5

                #8
                Attached Files

                Comment

                • ZOOTECH
                  Senior member of CRS

                  Site Contributor
                  2,500+ Posts
                  • Jul 2007
                  • 3381

                  #9
                  Re: Sharp MX-4141N Phantom Paper Jam

                  Check the error codes in the Sims - 22-6 print out (if I remember correctly).
                  "You can't trust your eyes, if your mind is out of focus" --

                  Comment

                  • RascalMJ
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Mar 2009
                    • 174

                    #10
                    Re: Sharp MX-4141N Phantom Paper Jam

                    Originally posted by ZOOTECH
                    Check the error codes in the Sims - 22-6 print out (if I remember correctly).
                    Agreed. Certainly enter the SIMULATION!!!!!!!!!!!!!!!!

                    Comment

                    • xring1958
                      Trusted Tech

                      100+ Posts
                      • Mar 2016
                      • 166

                      #11
                      Re: Sharp MX-4141N Phantom Paper Jam

                      It seems you want an easy answer for the misfeeds. Misfeeds are caused by several things 1. worn rollers replace them. 2 dirty sensors clean them. 3 objects in paper path remove them. 4. defective components sensors, motors, clutches, boards. replace them. You start by looking at sims and finding what code is being shown then go to manual and find out what code means usually it will say a specific sensor is not being activated at the correct time or that it is activated when it shouldn't be . Test components with sims and observe what is happening if paper jams and has a dent in lead edge then maybe there is a paperclip blocking it. If you are an inexperienced tech you need to get with a more experienced one & have him guide you. If you are an end user you need to pay someone who has the training to solve your issue.

                      Good luck

                      Comment

                      • xring1958
                        Trusted Tech

                        100+ Posts
                        • Mar 2016
                        • 166

                        #12
                        Re: Sharp MX-4141N Phantom Paper Jam

                        One last thought. This unit has a single pass duplexing document feeder. I had a customer that was not latching the door when she closed it. It will run somewhat in that condition. Push the door down and listen for the latch to click in place.

                        Comment

                        • rspicer
                          Technician

                          Site Contributor
                          50+ Posts
                          • Oct 2015
                          • 97

                          #13
                          Re: Sharp MX-4141N Phantom Paper Jam

                          SIM 23-2 will give a much better and more detailed error report.

                          Comment

                          • hanfordzucc
                            Junior Member
                            • Apr 2019
                            • 5

                            #14
                            Re: Sharp MX-4141N Phantom Paper Jam

                            thanks everyone! ok, getting somewhere. In service mode, Im finding error code sppd1_n. Trying to asertain if this is more of a dirty sensor or a habitual issue on these machines. Any pointers?

                            Comment

                            • RascalMJ
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Mar 2009
                              • 174

                              #15
                              Re: Sharp MX-4141N Phantom Paper Jam

                              Originally posted by hanfordzucc
                              thanks everyone! ok, getting somewhere. In service mode, Im finding error code sppd1_n. Trying to asertain if this is more of a dirty sensor or a habitual issue on these machines. Any pointers?
                              I would use the search feature on this site, if I were you:



                              If I were me. I would look in the service manual

                              Comment

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