MX B402SC Bypass jams

[guitar9199]

Hey gang,

Dealing with an MX-M402SC not pulling paper from the bypass. (Cass 1-2 are feeding fine.)

Paper seems to pick up fine, but once it reaches the registration rollers, the paper crashes. I've checked all the sensors I can think of. If someone else has seen this feel free to chime in.

Thanks

[driving lots of miles]

Re: MX B402SC Bypass jams

Have the paper type and size settings been changed for the bypass Tray?
What is the Jam code you are getting?

[daileyrobn714]

Re: MX B402SC Bypass jams

Hey gang,

Dealing with an MX-M402SC not pulling paper from the bypass. (Cass 1-2 are feeding fine.)

Paper seems to pick up fine, but once it reaches the registration rollers, the paper crashes. I've checked all the sensors I can think of. If someone else has seen this feel free to chime in.

Thanks

The last time I had that same problem, was a simple fix I change the roller.

Sent from my SM-G930V using Tapatalk

[daileyrobn714]

Re: MX B402SC Bypass jams

The last time I had that same problem, was a simple fix I change the roller.

Sent from my SM-G930V using Tapatalk

Do they use the bypass a lot? How many clicks? And like the other Tech says, check your paper settings.

Sent from my SM-G930V using Tapatalk

[moose55]

Re: MX B402SC Bypass jams

Without knowing what jam code it is throwing we are just taking a shot in the dark. Could be P/U rollers, senors, wiring. It is kind of like getting a call saying "machine doesn't work." You need to give us a little more if you want some help. Run a 22-6 first. look at jam code, and that will tell you exactly where your problem is. Good luck.

[guitar9199]

Re: MX B402SC Bypass jams

Have the paper type and size settings been changed for the bypass Tray?
What is the Jam code you are getting?

LTR- Plain paper...so nothing has changed there.

The box only has 70K on it...it was refurbed and sold to a non-profit. So all the consumables are new.

I've forgotten which SIM code will give me the Jam/error printout.

[mttech]

Re: MX B402SC Bypass jams

Sim 23-2 will print the jam and trouble codes.

[jp74msj55]

Re: MX B402SC Bypass jams

The last time I had that same problem, was a simple fix I change the roller.

Sent from my SM-G930V using Tapatalk

I'm guessing PPD1 sensor is bad. Part of paper feed 1 unit. Seen it before.

[guitar9199]

Re: MX B402SC Bypass jams

Without knowing what jam code it is throwing we are just taking a shot in the dark. Could be P/U rollers, senors, wiring. It is kind of like getting a call saying "machine doesn't work." You need to give us a little more if you want some help. Run a 22-6 first. look at jam code, and that will tell you exactly where your problem is. Good luck.

Thanks for this.... I'd forgotten the SIM code.

[guitar9199]

Re: MX B402SC Bypass jams

jp74msj55 was right on the mark!! PPD1 sensor bad.

Issue is resolved...thanks for all the help.