I am a old school tech and my it-computer skills are not great. Trying and learning but have a ways to go. I have set up scan to network folder but customer has no network. Copier is just plugged directly into computer. I guess this is called scan to PC? It looks like according to sharp we would need sharpdesk scanner? I dont know. How do I set up scanning with computer just plugged in directly to MFP? Thanks
Customer not on a network,wants scan to folder
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Re: Customer not on a network,wants scan to folder
So...
I might be wrong, but I've never been able to set up scans to PC with a Sharp machine using USB cable.
Now, I have set up scan to PC using both SMB (network folder using username and password) and FTP (Sharpdesk software) when using a crossover cable. You can make one yourself, takes 2 minutes. Just set the copier and computer in the same IP range with the copier IP as the gateway set up scan normally.
It would be easier, depends on the model though, if you set up the copier as an access point. Then the user just logs in to the wifi of the copier. With the computer fully networked to the copier directly, you can set up scanning normally.
Good luck[emoji3577]
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Re: Customer not on a network,wants scan to folder
you need Sharpdesk. drawback is unless you use network scanner tool it will not directly scan to pdf only .tiff till you converted. good luckComment
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Re: Customer not on a network,wants scan to folder
You haven't mentioned what model. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Customer not on a network,wants scan to folder
I called sharp a long time ago, I was told this can't be done with Sharp MFP's via USB and the TWAIN driver. Sharp rep said it needs to be in the network for TWAIN to work.Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Customer not on a network,wants scan to folder
There is an old GDI version of Sharpdesk that you can use to scan over USB. It is a pain to setup but once done correctly it works like a charm. Have not seen this program in a long time and I'm sorry to say that I do not have it anymore.
Good luck.
Bil
PS Newer versions of Sharpdesk allow you to acquire the MFP and scan that way. I've done it this way as well but with spotty results. If you have the setup disc for an MXM200 or even better an ARM207 I think the Sharpdesk I'm thinking of was included. LOLComment
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Re: Customer not on a network,wants scan to folder
Not a Sharp manufacture tech but I'll take a stab at this.
Chances are the computer is connected to the internet with the ethernet cable. This will in itself will prevent the copier from being plugged into the computer via ethernet so it is using USB for printing. Now to get around this the customer needs a 4-5 port workgroup switch or better yet a router. With the router this will separate the the local equipment from the internet. Let's go simple and use the workgroup switch. Unplug the ethernet from the computer and plug this into the switch. Plug a new cable into the computer and then the switch. Do the same with another cable from the copier to the switch. Now you have a small network. Set the print driver to print to the IP address of the copier and setup Scan desk. This should be less than $50 US Dollars. Not sure about Euro's.Comment
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Re: Customer not on a network,wants scan to folder
Here we will just put second Network card in their PC(of course if there isn't switch or/router), and voila you are ready to setup network scan and print.A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.Comment
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Re: Customer not on a network,wants scan to folder
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