I have been to a pay as you go customer today who bought a machine at auction to set it up for them, all ok no problems apart from when they send a scan to email the recipient receives the email but it says ' email from another company' not their company if that makes sense, i think whoevers et it up before entered this somewhere in the set up but I couldnt find where? Its a MX2614, i know I could do a reset of data but its all set up now and working and there must be a setting somewhere i have missed which has the old company name on it??
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Re: Scan from .........
have you entered the web network settings of the machine with the login? -
Re: Scan from .........
Browse to web page and login as admin
- Top page....second item in main portion of window.......change NAME to what you want.
- Then go to NETWORK>>>>SERVICES>>>SMTP, make any needed changes there
- Then go to APPLICATION SETTINGS>>>NETWORK SCANNER SETTINGS>>>ADMIN SETTINGS, make any need changes there
That should do it.....Comment
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Re: Scan from .........
On the web page for the copier
System settings
Image send settings
scan settings
there you can set the default sender name and reply email addressComment
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