MX-C304W admin password reset not possible

[Momiowilove]

Re: MX-C304W admin password reset not possible

24-30 will appear if you turn the dipswicth 2. (24-30 is for the administrator password reset)

Sent from my RNE-L22 using Tapatalk

[Dynoguy]

Re: MX-C304W admin password reset not possible

24-30 will appear if you turn the dipswicth 2. (24-30 is for the administrator password reset)

Sent from my RNE-L22 using Tapatalk

Thanks for your reply,
i am aware of all this, but it seems this does not work anymore on recent machines ( install date is Jul 2019), read the comments from romang earlier in this thread, that's at least a possible explanation why Sharp has removed that backdoor.

I solved my issue in the meantime, see earlier in this thread

[ChuckT]

Re: MX-C304W admin password reset not possible

Thanks for your reply.

There is in fact an 8 digit code you can read out, the irony is that i emailed this including purchase
history and machine serial number to Sharp tech support, they just can't be bothered to help.
This thing is just 13 months old, but it seems after sales does not really exist.

I am pretty sure there is a workaround, also the machine has no security kit installed,
I think it just needs the right person with the right knowledge.
I already pulled the 24C256 EEPROM and replaced it by a blank, it powered up with a fault
and when i put the original back it took a while to boot and then the screen looked somewhat
different, so perhaps that's something to have a closer look at.

From my experience, you need to call Sharp directly and set up a Dealer Ticket/Service Ticket. It takes up to a day to get the Product Key in your email.