MX 2610 prints only with Windows

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  • dadub2
    Junior Member
    • Sep 2020
    • 6

    MX 2610 prints only with Windows

    Hello,

    I have a MX-2610 printer.

    This one is only printing with Windows but not wiht Mac OS (Mojave).

    I installed drivers from Sharp and installed the printer on the iMac.

    When I print, I hear the printer's awaikening, but nothing is printed, I have no sheet.

    With Windows, I'm able to print.

    Thank you in advance for your help.

    David
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: MX 2610 prints only with Windows

    Originally posted by dadub2
    Hello,
    I have a MX-2610 printer.
    This one is only printing with Windows but not wiht Mac OS (Mojave).
    I installed drivers from Sharp and installed the printer on the iMac.
    When I print, I hear the printer's awaikening, but nothing is printed, I have no sheet.
    With Windows, I'm able to print.
    Thank you in advance for your help.
    David
    what version of the driver did you install?

    is it using the correct port?

    does the nic light light up when a print job is sent?

    are you using enet or firwire?

    so many questions so little info

    Comment

    • dadub2
      Junior Member
      • Sep 2020
      • 6

      #3
      Re: MX 2610 prints only with Windows

      what version of the driver did you install? : MX-C52c_1906a_MacPS.dmg Telechargements de pilotes - Trouver des pilotes - | Sharp Digital MFPs / Printers

      is it using the correct port? MAC chooses the right port

      does the nic light light up when a print job is sent? I don't think so

      are you using enet or firwire? Ethernet

      Thank you

      Comment

      • spanky
        Trusted Tech

        250+ Posts
        • Sep 2012
        • 468

        #4
        Re: MX 2610 prints only with Windows

        I believe you need to install a postscript kit on the copier to print from a Mac

        Comment

        • romang
          Technician

          Site Contributor
          50+ Posts
          • Aug 2011
          • 71

          #5

          Comment

          • ntbann
            Senior Tech

            500+ Posts
            • Jan 2012
            • 612

            #6
            Re: MX 2610 prints only with Windows

            I found one for 49.99 on the inter web.

            Comment

            • dadub2
              Junior Member
              • Sep 2020
              • 6

              #7
              Re: MX 2610 prints only with Windows

              Hi everybody,

              THANK YOU for your help.

              1- OK, I do need to buy a PostScript MX-PK11, but first, how can I check if the print has one or not ?
              2- Do you think this is possible to find one in 2020 ? I live in Brussels, Belgium
              3- How install this kind of kit ?

              Thank you again for your help and have a GREAT W.E..

              Comment

              • dadub2
                Junior Member
                • Sep 2020
                • 6

                #8
                Re: MX 2610 prints only with Windows

                Originally posted by dadub2
                Hi everybody,

                THANK YOU for your help.

                1- OK, I do need to buy a PostScript MX-PK11, but first, how can I check if the print has one or not ?
                2- Do you think this is possible to find one in 2020 ? I live in Brussels, Belgium
                3- How install this kind of kit ?

                Thank you again for your help and have a GREAT W.E..
                Hi again,

                I would like to let you know that I found a YouTube video who helps me to resolve my problem with the kit.

                The only problem, I cannot print in colour... just in black.

                I use Generic PCL laser printer (generpcl.ppd).

                Any idea please ?

                Thank you again.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: MX 2610 prints only with Windows

                  Originally posted by dadub2
                  Hi again,

                  I would like to let you know that I found a YouTube video who helps me to resolve my problem with the kit.

                  The only problem, I cannot print in colour... just in black.

                  I use Generic PCL laser printer (generpcl.ppd).

                  Any idea please ?

                  Thank you again.
                  no generic driver ... use model specific pcl 6 driver win10 has troubles with pcl5

                  Comment

                  • dadub2
                    Junior Member
                    • Sep 2020
                    • 6

                    #10
                    Re: MX 2610 prints only with Windows

                    Originally posted by Phil B.
                    no generic driver ... use model specific pcl 6 driver win10 has troubles with pcl5
                    Thank you for your reply

                    I'm under MAC OS 10.14 (Mojave) and not Windows 10.

                    Do you know which drive I have to use ?

                    Thank you again.

                    Comment

                    • Phil B.
                      Field Supervisor

                      10,000+ Posts
                      • Jul 2016
                      • 22808

                      #11
                      Re: MX 2610 prints only with Windows

                      Originally posted by dadub2
                      Thank you for your reply

                      I'm under MAC OS 10.14 (Mojave) and not Windows 10.

                      Do you know which drive I have to use ?

                      Thank you again.
                      you said you are printing to WIN10 & MAC which is it?

                      YOU HAVE BEEN TOLD OVER N OVER WITHOUT THE PRINT KIT YOU CANNOT PRINT IN POSTSCRIPT WHICH THE MACS -=REQUIRE=- POSTSCRIPT..

                      CLEARLY YOU SEEM TO BE OVER YOUR PAYGRADE ON THIS ISSUE....

                      only now do you tell us it's a MX2610M ( which doesn't show on the sharp website ) you also stated this in your original post

                      "I have a MX-2610 printer. (notice no N nor M mentioned)

                      This one is only printing with Windows but not wiht Mac OS (Mojave).

                      I installed drivers from Sharp and installed the printer on the iMac."

                      seems like you don't know what you have or how to configure it..

                      HIRE A TECH

                      Comment

                      • spanky
                        Trusted Tech

                        250+ Posts
                        • Sep 2012
                        • 468

                        #12
                        Re: MX 2610 prints only with Windows

                        Sharp has a print driver for the MX-2610N that supports Mac OS 10.15 version 2.1.1.1

                        Would that work for you?

                        Comment

                        • xring1958
                          Trusted Tech

                          100+ Posts
                          • Mar 2016
                          • 166

                          #13
                          Re: MX 2610 prints only with Windows

                          Yes using a generic driver you can print in black you can go into sim 22-10 t see if yours might have it. When you are installing the PS driver make sure you choose the IP address don't let the mac find it . Here is my cheat sheet


                          1. Go to Sharp USA Downloads page
                          2. Select correct MFP and download OS PACKAGE

                          Comment

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