MX-3110N Faded Prints, Copies Good

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  • mioduz
    Technician
    • Oct 2020
    • 34

    MX-3110N Faded Prints, Copies Good

    I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

    Black Text Prints good
    Color copies are good
    Color prints are faded
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14756

    #2
    Re: MX-3110N Faded Prints, Copies Good

    Originally posted by mioduz
    I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

    Black Text Prints good
    Color copies are good
    Color prints are faded

    Try printing out internal test charts.
    If the print quality is fine, then this could be a software issue. I would recommend you go ahead and do a clean install of the printer software.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: MX-3110N Faded Prints, Copies Good

      Originally posted by mioduz
      I am a small business owner and recently acquired a used Sharp MX-3110N Copier. To test at the time of sale I made some Color photocopies which turned out great. Once Connected to my network sending color image prints to the machine yield a faded result. I can not locate a local service company that will work on this printer. Any advice is appreciated.

      Black Text Prints good
      Color copies are good
      Color prints are faded
      what are the lifes on drums... dev units .. belt?

      sounds like a print driver issue..

      what driver are you using ?

      copys are good b n w prints are good so we know the supplies are working properly..

      points to your print driver

      with out more info that's the best for now.

      Comment

      • mioduz
        Technician
        • Oct 2020
        • 34

        #4
        Re: MX-3110N Faded Prints, Copies Good



        Here are outputs from just a copy on the glass, as well as scanned in and printed from windows image viewer as well as printed by dropping the file directly into printer ftp directory

        The scanned image looks good on pc

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: MX-3110N Faded Prints, Copies Good

          Originally posted by mioduz
          https://i.imgur.com/sqshnU7.jpg

          Here are outputs from just a copy on the glass, as well as scanned in and printed from windows image viewer as well as printed by dropping the file directly into printer ftp directory

          The scanned image looks good on pc
          still waiting on WHAT DRIVER you are using?

          Comment

          • Blizzoo
            Senior Tech

            Site Contributor
            500+ Posts
            • Aug 2013
            • 588

            #6
            Re: MX-3110N Faded Prints, Copies Good

            Hmm I'm thinking maybe in the print driver you have something like Toner Save set to ON? Just a guess...
            Defects are simple, our mind is complicated

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: MX-3110N Faded Prints, Copies Good

              Originally posted by Blizzoo
              Hmm I'm thinking maybe in the print driver you have something like Toner Save set to ON? Just a guess...
              I asked about that many messages ago... crickets

              Comment

              • mioduz
                Technician
                • Oct 2020
                • 34

                #8
                Re: MX-3110N Faded Prints, Copies Good

                Originally posted by Phil B.
                I asked about that many messages ago... crickets

                Printing using a multitude of drivers. All results are nearly identical

                Drivers Acquired from Sharp Website

                WSD
                PCL6
                PPD
                PS

                Corrrect me if I am wrong but wouldnt printing from the Sharps internal FTP (drag and drop file directly to sharp) eliminate the trouble shooting from the software side as well?

                That is partially why i did not address the print driver

                Comment

                • mioduz
                  Technician
                  • Oct 2020
                  • 34

                  #9
                  Re: MX-3110N Faded Prints, Copies Good

                  Checked internal settings

                  "Toner Save Mode"
                  is turned off for all 3

                  Copy
                  Printer
                  Prints (Document Filing)

                  Comment

                  • danny464
                    Technician

                    Site Contributor
                    50+ Posts
                    • May 2019
                    • 71

                    #10
                    Re: MX-3110N Faded Prints, Copies Good

                    What if you load the file to a usb and print from there?

                    Comment

                    • mioduz
                      Technician
                      • Oct 2020
                      • 34

                      #11
                      Re: MX-3110N Faded Prints, Copies Good

                      Originally posted by danny464
                      What if you load the file to a usb and print from there?


                      Faded as seen previosly

                      Comment

                      • danny464
                        Technician

                        Site Contributor
                        50+ Posts
                        • May 2019
                        • 71

                        #12
                        Re: MX-3110N Faded Prints, Copies Good

                        can you upload the file you are printing?

                        Comment

                        • miller01123@gmail.com
                          Technician
                          • Jun 2019
                          • 27

                          #13
                          Re: MX-3110N Faded Prints, Copies Good

                          You could try doing Auto Color Calibration under Settings- System Settings/Printer Settings/Color Adjust or you could try Restore Factory Defaults under System Settings/Storing/Calling of System Settings
                          Last edited by miller01123@gmail.com; 10-20-2020, 08:12 PM.

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: MX-3110N Faded Prints, Copies Good

                            Originally posted by miller01123@gmail.com
                            You could try doing Auto Color Calibration under Settings- System Settings/Copy Function Settings/Color Adjust or you could try Restore Factory Defaults under System Settings/Storing/Calling of System Settings
                            he is having PRINTING problems.

                            Comment

                            • miller01123@gmail.com
                              Technician
                              • Jun 2019
                              • 27

                              #15
                              Re: MX-3110N Faded Prints, Copies Good

                              Thank's PHIL! Should have said Printer Settings instead of Copy Function Settings. Edited my previous post.

                              Comment

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