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Heads up - the "Fix" mylars do not address the major issue. Paper clips/staples still get down on the ADF PWB and blow the board. We have been taking off the rear lower panel on the machines to allow any debris to fall out, instead of hanging around inside the cavity. Seems to help, but customer training is the only way to truly get rid of the problem.
I will work on getting you some data on those models.
I already compared the MX-M654N with the MX-M6070N. Sharp no longer offers a 65 ppm version based one the M654N engine. So for schools we are forced to up sell them to a MX-M7570 or down sell them to a MX-M6070N. A sales rep will down sell to make more money. We have found that a MX-M6070N in a school environment is not ideal.
Ran the numbers on 17 machines. 8ea MX-M6070 and 9ea MX-M654N
Pages between calls:
MX-M6070 58,143
MX-M654N 138,292
The MX-M654N also averages 200K more pages per drum/PM cycle.
For the models MX-M3570 through MX-M5070 our average fuser life has been 255,971
We have seen a 3 laser failures on the M5070/M6070. We replaced the entire laser on the first two then they were on backorder so I ordered just the polygon motor to see if we could get the machine going. 147,989 pages and 10 months later it is still working. If I remember correctly different models take different lasers but they all take the same polygon motor. I would have to check that though.
Most of our M6070N machines are in schools unfortunately. The ones that are in businesses run a little better but not much. They are nowhere near as reliable as the M654N was.
For the models MX-M3570 through MX-M5070 our average fuser life has been 255,971
We have seen a 3 laser failures on the M5070/M6070. We replaced the entire laser on the first two then they were on backorder so I ordered just the polygon motor to see if we could get the machine going. 147,989 pages and 10 months later it is still working. If I remember correctly different models take different lasers but they all take the same polygon motor. I would have to check that though.
Brilliant statistics from you man. Not even touched Sharp MFP but your system analysis software is good targeted.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
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Most of our M6070N machines are in schools unfortunately. The ones that are in businesses run a little better but not much. They are nowhere near as reliable as the M654N was.
I appreciate the input. The reason I am asking is because we have a client with about 6 MX-M503N's and two of them have just surpassed 1mil. So I would normally swap them over to a new Sharp just for ease of address book swap over, etc. I may either get them in the 4 series or a Kyocera instead.
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