Sharp MX-M465 toner on fuser entrance plate, flaking off

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  • DOSTECH
    Technician
    • Jan 2019
    • 12

    Sharp MX-M465 toner on fuser entrance plate, flaking off

    I have a Sharp MX-M465N,
    The toner started building up on the fuser entrance plate. right at very edge near lower fuser roller..
    Toner will flake off and stick to back leading edge of misc copies. can just pic crusties off when comes out.
    Running OEM toner/Dv. i just changed, put in new drum, drum housing, upper heat roller. web kit. / i did a Good PM, Maine is runnng clean, no toner spills.

    It came back after 15k? toner build up. any ideas please?

    thank-you
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 14752

    #2
    Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

    Low fuser temp? Can you take your finger and rub the toner off of the printed page?
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • DOSTECH
      Technician
      • Jan 2019
      • 12

      #3
      Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

      no, cannot rub toner off page, but the toner flecks on the back of paper you can just pic off, it just started this, its crazy..

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      • BillyCarpenter
        Field Supervisor

        Site Contributor
        VIP Subscriber
        10,000+ Posts
        • Aug 2020
        • 14752

        #4
        Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

        Originally posted by DOSTECH
        no, cannot rub toner off page, but the toner flecks on the back of paper you can just pic off, it just started this, its crazy..
        Are these 2 sided pages or is the toner build up at the fuser ramp putting the toner on the backside of the page?
        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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        • DOSTECH
          Technician
          • Jan 2019
          • 12

          #5
          Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

          single sided, the buildup is on the ramp, right near the lower fuser roller, mostly seem to be on underside of ramp.

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          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14752

            #6
            Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

            I'm not familiar with this machine, but I've seen copiers where the drum sub-seal leaks and drops toner near the fuser ramp. Have you noticed little dark spots all over the front side of the page?
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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            • DOSTECH
              Technician
              • Jan 2019
              • 12

              #7
              Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

              i know what you mean by sub seal bad, leaves toner spots,, copies are clean on front sides... machine is running clean...

              Its just leaving toner crusties on bottom side lead edge,, only on the first 1/4 " of paper.. really wierd buildup..

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              • mansart
                Senior Tech

                Site Contributor
                500+ Posts
                • Apr 2009
                • 851

                #8
                Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

                See this thread.....

                Click Here

                Scroll down to entry by Kev577

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                • Dcopyman
                  Technician
                  • Apr 2020
                  • 34

                  #9
                  Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

                  Bulletin Number: TT-102517_1
                  Models: MXM364N, MXM365N, MXM464N, MXM465N, MXM564N, MXM565N
                  Date: 10/25/2017
                  Priority/severity: Medium
                  Summary: Replace transport roller NROLR1868FCZZ.

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                  • BillyCarpenter
                    Field Supervisor

                    Site Contributor
                    VIP Subscriber
                    10,000+ Posts
                    • Aug 2020
                    • 14752

                    #10
                    Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

                    Originally posted by mansart
                    See this thread.....

                    Click Here

                    Scroll down to entry by Kev577

                    Very interesting and I don't even work on these. I'd say you just saved the OP a lot of time and frustration. Good job.
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                    • ntbann
                      Senior Tech

                      500+ Posts
                      • Jan 2012
                      • 612

                      #11
                      Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

                      You need to replace the transport roller above the fuser. They wear out. Causing the roller diameter to get smaller. in turn the roller spins faster pulling the paper tight to the fuser guide rubbing toner off the page. I have Replaced lots. NROLR1868FCZZ. Do not get the NROLR1868FCZ1 it is the wrong roller.

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                      • DOSTECH
                        Technician
                        • Jan 2019
                        • 12

                        #12
                        Re: Sharp MX-M465 toner on fuser entrance plate, flaking off

                        Thanks Everyone for such great posts, alot of info,

                        the only issue is all the bulletins are for the exit side of the fuser, my buildup is on the entrance side, the metal guide that can be moved up/down for wrinkles/jams. any ideas on the that side,,, thanks so much.

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