MX5070N CQ issues when copying in color

[bilyahn]

Re: MX5070N CQ issues when copying in color

The actual error message is

sampling data unfit

#4 #5 #7 #8 #9 #10 #11 #12

Original and color copy.pdf

Finally able to upload a sample LOL

[mojorolla]

Re: MX5070N CQ issues when copying in color

Change any settings from Auto to a set value. Auto exposure, auto color, etc....pick anything other than Auto. I remember a few similar issues happening with Auto as the settings. Have you tried changing the scan file type?

I personally hate the SIT chart and is more trouble than it is worth imho. Default values and shading adjust has always worked fine for me.

[bilyahn]

Re: MX5070N CQ issues when copying in color

Change any settings from Auto to a set value. Auto exposure, auto color, etc....pick anything other than Auto. I remember a few similar issues happening with Auto as the settings. Have you tried changing the scan file type?

I personally hate the SIT chart and is more trouble than it is worth imho. Default values and shading adjust has always worked fine for me.

I have done this for the most part. Our best image is with text/photo as the exposure. We are supposed to swap it out with a loaner so I can work on it here at the shop but we shall see. Thank you for the suggestions. Although now that I think about it there is 1 setting that is still in auto so will give that a try.

[bilyahn]

Re: MX5070N CQ issues when copying in color

Okay after a lot of hours and money. Swapping just about everything that can be swapped on the machine the culprit is? Don't know exactly but doing an end of lease format fixed the problem. We will return the unit tomorrow and I have a clone of the system but not sure I want to mess with that although it would be interesting to see if the problem returned with the clone. I would of never figured that one out, thanks to our Sharp tech rep for the suggestion.

Have a great day.

Bil

[blackcat4866]

Re: MX5070N CQ issues when copying in color

Congratulations!

My Konica Minolta rep help me fix a very strange image quality issue in a similar way. KM has a place to import/export three different groups of settings. The one that made the difference was the paper tray settings. He had a folder full of exports from other machines ... some new, some with various problems. We were not able to pin down the specific setting that created the problem ... but by then I was just glad to move on to other things. =^..^=