MX-B355W - Scan to One Drive

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  • MHeon71
    Trusted Tech

    Site Contributor
    VIP Subscriber
    250+ Posts
    • Oct 2008
    • 488

    #1

    MX-B355W - Scan to One Drive

    I have a customer that is trying to scan to One Drive. He has active directory and a card reader. The card reader is working, because he can login, but he then needs to log in for the One Drive which fails. Has anyone dealt with MX-B355W scanning to the One drive and is there something I am missing?

    He has set this up on MX-3071 type machines and they work fine. The web interface between the 2 types of machines does not have all the same sub categories between the 2 types of copiers, so I am not sure if we are missing something.

    Thank you for any help.
  • timelmrep05
    Technician
    • Feb 2018
    • 13

    #2
    Hi.. I'm pretty sure the device will need an expansion kit for One drive to work.. The Mx3071 will have that as standard

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    • MHeon71
      Trusted Tech

      Site Contributor
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      250+ Posts
      • Oct 2008
      • 488

      #3
      Thanks for the info. The only thing I think it could be is the MX-AMX1, but I am not sure. I will look into it.

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      • OlliK1969
        Trusted Tech

        250+ Posts
        • Nov 2016
        • 309

        #4
        Hi, you also need a firmware update version 4.02 or higher.
        Quote Sharp:

        Correction of the trouble that the login to Google Drive Connector/ Gmail Connector may fail.

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        • MHeon71
          Trusted Tech

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          250+ Posts
          • Oct 2008
          • 488

          #5
          It is at 4.04. Flashed last week.

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