MX-M 365 ADF issue

[deputydogg]

[lky1978]

Re: MX-M 365 ADF issue

replace the sensors...can give me ur serial no?

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[deputydogg]

Re: MX-M 365 ADF issue

replace the sensors...can give me ur serial no?

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S/N 4500368800

All the sensors in the ADF ?
Are they the same # ?

[lky1978]

Re: MX-M 365 ADF issue

S/N 4500368800

All the sensors in the ADF ?
Are they the same # ?

jam code?

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[mttech]

Re: MX-M 365 ADF issue

You may have done this but you can test the ADF sensors with sim 2-2.

[deputydogg]

Re: MX-M 365 ADF issue

jam code?

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There is no jam code recorded.

[mojorolla]

Re: MX-M 365 ADF issue

You may have done this but you can test the ADF sensors with sim 2-2.

In service mode, you can test the individual sensors and figure out exactly which one is causing the issue. If tech support didn't suggest this, Sharp has really gotten bad. The 2 that come to mind are the paper detect and the reg sensor where the paper makes the turn. These unit will have literal piles of paper dust when used frequently. You can also pull the job log and see if a jam is registered there.

[Hansen88]

Re: MX-M 365 ADF issue

There could be a paper clip on the doc feed board that could make periodic contact when they open or close doc feeder.

[doyvid]

Re: MX-M 365 ADF issue

You might be looking at the machine jam codes (sim 22-3). The ADF jams are listed separately in Simulation 22-12. I have encountered jams that don't show up but it's rare.

Keep in mind that when testing the sensors in Sim 2-2, a bad sensor might still appear to work. If it's however many milliseconds too slow it will still cause a misfeed. This makes it harder to determine which one is bad.

All machines manufactured before a certain date have older sometimes problematic sensors. There was a tech bulletin to replace them with the upgraded sensors (this is why lky1978 asked your serial #). I don't know the date/bulletin number off-hand. There are 2 types of sensors in the ADF, upgraded part numbers are VHPGP1S73P+-18 and VHPGP1A71L3-18.

If you can find a jam code in Sim 22-12 post it here. The SPOD jam code is usually caused by a sticky flag and/or too weak spring tension for example (sensor might be fine).

[deputydogg]

Re: MX-M 365 ADF issue

You might be looking at the machine jam codes (sim 22-3). The ADF jams are listed separately in Simulation 22-12. I have encountered jams that don't show up but it's rare.

Keep in mind that when testing the sensors in Sim 2-2, a bad sensor might still appear to work. If it's however many milliseconds too slow it will still cause a misfeed. This makes it harder to determine which one is bad.

All machines manufactured before a certain date have older sometimes problematic sensors. There was a tech bulletin to replace them with the upgraded sensors (this is why lky1978 asked your serial #). I don't know the date/bulletin number off-hand. There are 2 types of sensors in the ADF, upgraded part numbers are VHPGP1S73P+-18 and VHPGP1A71L3-18.

If you can find a jam code in Sim 22-12 post it here. The SPOD jam code is usually caused by a sticky flag and/or too weak spring tension for example (sensor might be fine).

I tested all sensors in ADF with Sim 2-2, all passed.
The jam codes listed are SPPD2_N SPPD4_S SPPD1_N but they are from April, not recent.
Thanks

[deputydogg]

Re: MX-M 365 ADF issue

[QUOTE=mojorolla;1875256]In service mode, you can test the individual sensors and figure out exactly which one is causing the issue. If tech support didn't suggest this, Sharp has really gotten bad. The 2 that come to mind are the paper detect and the reg sensor where the paper makes the turn. These unit will have literal piles of paper dust when used frequently. You can also pull the job log and see if a jam is registered there.


I tested all sensors in ADF with Sim 2-2, all passed.
The jam codes listed are SPPD2_N SPPD4_S SPPD1_N but they are from April, not recent.
Thanks

[spanky]

Re: MX-M 365 ADF issue

If you are not getting a jam code I would check the switch for the document feeder lid closed and the sensors for any document feeder covers that can be opened.

If one of them intermittently opens the document feeder will stop working and when the switch closes again you will get a remove jam message but no jam code.



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