old Sharp MX-M354n Firmware

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  • Service@PRT
    Trusted Tech

    100+ Posts
    • Oct 2016
    • 181

    old Sharp MX-M354n Firmware

    Good day everyone,

    We encountered an issue where a client machine unexpectedly restarted and is now requesting firmware. Given the age of the machine, finding the appropriate firmware might be challenging. Before visiting the client, so i try here to locate the necessary firmware.

    If anyone still have firmware for this old machine, will highly appreciate it.

    thank you

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1003

    #2
    Originally posted by Service@PRT
    Good day everyone,

    We encountered an issue where a client machine unexpectedly restarted and is now requesting firmware. Given the age of the machine, finding the appropriate firmware might be challenging. Before visiting the client, so i try here to locate the necessary firmware.

    If anyone still have firmware for this old machine, will highly appreciate it.

    thank you
    I never have seen a message like that. The only time I have seen that is if the emergency firmware update procedure is being performed. Is it possible someone else was messing with it?

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    • Doug.P
      Technician
      • Aug 2015
      • 15

      #3
      There are 2 firmware updates for this model from 2018 one for machines with an HDD and one for machines without HDD I have attached both good luck. also it does look like the machine is in CN update mode(emergency update) which should only show that screen when a DIP switch is flipped on the MFP PWB CAPRICORN_COMW:HDD:BI_0501C1L0_B.ZIP
      CAPRICORN_COMW:O HDDBI_U500C1E0_B.ZIP
      Attached Files

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      • Service@PRT
        Trusted Tech

        100+ Posts
        • Oct 2016
        • 181

        #4
        Originally posted by Doug.P
        There are 2 firmware updates for this model from 2018 one for machines with an HDD and one for machines without HDD I have attached both good luck. also it does look like the machine is in CN update mode(emergency update) which should only show that screen when a DIP switch is flipped on the MFP PWB CAPRICORN_COMW:HDD:BI_0501C1L0_B.ZIP
        CAPRICORN_COMW:O HDDBI_U500C1E0_B.ZIP
        will know if someone touch it when i visit.
        Thank you very much!



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