MXC300P paper exit

[boutn]

On a MXC300W, the paper isnt exiting correctly.

This happens once or twice a day.

Doesnt show a jam, just show "exit tray full"
300w.jpg
Anyone got a solution for this?

[Manikandan T]

Re: MXC300P paper exit

Check the exit roller or just add a cello tape on the roller it gives more grip or the roller assy may be brokend on the end

[Prints Charming]

Re: MXC300P paper exit

Parts Guide shows numerous updates in the delivery/output unit, including frames, rollers, actuator and springs. The Delivery Drive Unit has many updates as well.
What is the production date of your model?

[boutn]

Re: MXC300P paper exit

Parts Guide shows numerous updates in the delivery/output unit, including frames, rollers, actuator and springs. The Delivery Drive Unit has many updates as well.
What is the production date of your model?

Machine has been sold/installed last year, so not that old.

How do i know the production date?

[mloudy]

Re: MXC300P paper exit

If you post the SN someone can give you the production date. The date might even be on the SN plate.

[boutn]

Re: MXC300P paper exit

0301023X00

[mloudy]

Re: MXC300P paper exit

Using only 8 digits, 0301023X

The first digit will be the year, 2020.

The last digit will be the month, November

9 = Sept
0 = Oct
X = Nov
Y - Dec