Sharp MX5070V double side print fold + wrinkle

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  • glimmer1980
    Trusted Tech

    100+ Posts
    • Aug 2014
    • 105
    #1

    Sharp MX5070V double side print fold + wrinkle

    Knipsel1.JPGKnipsel2.JPG

    Hello,

    The customer has a MX5070V. If they print one-sided documents there are no problems. Whenever they print double sided the paper has a wrinkle (around the middle left) and an fold (upper left conner), see attachements.

    I thought that it was the fuser so i replaced to check but that wasn't the issue.

    Does anyone have any ideas?


    Regards Ramon
    Tags: double, fold, left, mx5070v, print
    • spanky
      Trusted Tech

      250+ Posts
      • Sep 2012
      • 468
      #2
      Re: Sharp MX5070V double side print fold + wrinkle

      I would look at the duplex area since it only happens on duplexed copies.

      Try to stop the copier after the paper has passed through the duplex unit to see if there is any damage to the paper.

      I think the paper is catching on something which folds the corner over and then the paper is twisted because of this and the wrinkle is made because the paper is twisted in the paper path.

        Comment

        • sharphead
          Trusted Tech

          250+ Posts
          • Aug 2009
          • 285
          #3
          Re: Sharp MX5070V double side print fold + wrinkle

          I had this recently same machine and double sided fault. But didn't take proper notes.

          Pretty sure it was a build up of toner etc on the fingers of the exit section and a thorough clean solved it.

          Had a fuser with me and had tried that firstly.

          Assuming this machine has a couple of hundred thousand pages through it.

            Comment

            • boutn
              Senior Tech

              500+ Posts
              • Jun 2016
              • 540
              #4
              Re: Sharp MX5070V double side print fold + wrinkle

              Originally posted by glimmer1980
              [ATTACH=CONFIG]50198[/ATTACH][ATTACH=CONFIG]50199[/ATTACH]

              Hello,

              The customer has a MX5070V. If they print one-sided documents there are no problems. Whenever they print double sided the paper has a wrinkle (around the middle left) and an fold (upper left conner), see attachements.

              I thought that it was the fuser so i replaced to check but that wasn't the issue.

              Does anyone have any ideas?


              Regards Ramon
              Do they have an MX-TR19 installed? And do they print to that tray?

                Comment

                • glimmer1980
                  Trusted Tech

                  100+ Posts
                  • Aug 2014
                  • 105
                  #5
                  Re: Sharp MX5070V double side print fold + wrinkle

                  Tehy have a TR-19 but they print sometimes to that tray

                    Comment

                    • tmw
                      Trusted Tech

                      250+ Posts
                      • Dec 2013
                      • 256
                      #6
                      Re: Sharp MX5070V double side print fold + wrinkle

                      I had one once that turned out to have a label stuck down in the duplex path.

                        Comment

                        • glimmer1980
                          Trusted Tech

                          100+ Posts
                          • Aug 2014
                          • 105
                          #7
                          Re: Sharp MX5070V double side print fold + wrinkle

                          Thanks for all your replies. It was indead a piece still stuck in the reverse unit.

                            Comment

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