User code problem- machine locked up

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1046

    #1

    User code problem- machine locked up

    Hello, I was setting up user codes on a 4071. I never got to where I made any usernames or passwords, but the machine web page and the machine itself are locked up. Machine says enter login name and password,.Web page says same thing. I cant get into machine to turn off user accounts. I can get into sim mode but I cant get into settings. I feel like I ran into this before but I dont remember how I got into machine. Thanks for any suggestions.
  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1046

    #2
    Nevermind, I got it. It is admin, admin. I swear I tried that multiple times,but I did it again and I got in.

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    • ihatefinishers13
      Senior MFP Technician

      500+ Posts
      • Feb 2020
      • 619

      #3
      When it tells you to "reboot now" or "reboot later" you don't have to even touch those options, just click away and it bypasses it. Been there, done that, not fun when you think you bricked a machine!

      Comment

      • Hansen88
        Service Manager

        Site Contributor
        1,000+ Posts
        • Dec 2009
        • 1046

        #4
        Right!

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