Ok, the customer just got a new server and we were not having problems before that, so I am pretty sure that the problem lies there but this is what is happening. Customer only has 4 computers, one day the one up front wont print anymore while the others are working. Next day one of the others will do the same. When they stop printing it shows the mfp in error. The only way I can get it going again is to uninstall and reinstall the driver. I dont think it is the machine because the other computers are still printing. Next day a different one will stop printing. I am just seeing if anyone has any comments on a situation like this. Thanks.
MX-365 printing troubles.
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Make sure you're using IP to setup drivers, and the PCL6 Driver (not v4). Definitely do NOT let it use WSD, literally ever.
Haven't had anything like this, but always start simple. If they are printing through a server and having troubles, might be easier to just reinstall the drivers locally on each of the 4 PC's. I've had weird issues with servers before, kinda similar, but with much more going on(Print Release, finishers, 5 MFPs, 40 PCs)
Maybe attach some screen shots of how things are setup if possible.
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