Mx4071 u2-40 / a0-19 (30,f5)

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  • mansart
    Senior Tech

    Site Contributor
    500+ Posts
    • Apr 2009
    • 852

    #1

    [Error Code] Mx4071 u2-40 / a0-19 (30,f5)

    MX4071
    • random u2-40 codes, I get the email alert, customer never calls
    • customer says they have been resetting it by OFF/ON via OP panel switch.
    • Machine no longer resets


    When I replace the eMMC PWB
    • machine will not boot.
    • white screen with error code A0-19 (30,F5)
    • cannot access emergency firmware via dip switch



    When I put the original eMMC PWB back into machine, I can get it to boot to operational ready. Problem is within 24 hours the machine will code out with U2-40

    Any suggestions, welcome

    MFP board next step
  • danceswrabbit
    Technician

    50+ Posts
    • Dec 2013
    • 65

    #2
    Re: Mx4071 u2-40 / a0-19 (30,f5)

    I was told a good while back that a lot of u codes are power related. Do you have one of those surge protectors that log events?

    Comment

    • mloudy
      Senior Tech

      500+ Posts
      • Oct 2015
      • 775

      #3
      Re: Mx4071 u2-40 / a0-19 (30,f5)

      So we have had a U2-40 on 4 seperate machines in the series previous to the MX-4071. We replaced the eMMC in each one and the U2-40 never came back.

      Do you think the new eMMC you installed might be bad? Maybe install it in a machine in the shop and see if it boot up.

      Comment

      • mansart
        Senior Tech

        Site Contributor
        500+ Posts
        • Apr 2009
        • 852

        #4

        Comment

        • mloudy
          Senior Tech

          500+ Posts
          • Oct 2015
          • 775

          #5
          Re: Mx4071 u2-40 / a0-19 (30,f5)

          mansart.jpg

          I am sure you took the recommended precautions? Me either..

          Comment

          • mansart
            Senior Tech

            Site Contributor
            500+ Posts
            • Apr 2009
            • 852

            #6

            Comment

            • mansart
              Senior Tech

              Site Contributor
              500+ Posts
              • Apr 2009
              • 852

              #7

              Comment

              • mloudy
                Senior Tech

                500+ Posts
                • Oct 2015
                • 775

                #8
                Re: Mx4071 u2-40 / a0-19 (30,f5)

                Now you can sleep tonight without waking up in a cold sweat.

                Comment

                • mansart
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Apr 2009
                  • 852

                  #9
                  Re: Mx4071 u2-40 / a0-19 (30,f5)

                  As long as I don't look at the numbers on this machine, I'll sleep like a baby.

                  Comment

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