SHARP DX-2000U - F2-40 Error, EE-EL error

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  • Victorosani
    Technician
    • Nov 2022
    • 11

    #1

    SHARP DX-2000U - F2-40 Error, EE-EL error

    Hello Colleagues,

    I have a brand-new SHARP DX-2000U copier that has never printer anything since we bought it. it all started when it arrived and I had to set up the machine; ADF connectors were plugged and installed, the base was plugged and installed, and toner cartridges were installed too. upon powering the machine, I got an F2-40 error message. I quickly turned off the machine and I remember not pouring the developer(MX-36FV-SA for m,c,y and MX-36FV-BA for black) into the developing unit. had to install the developers accordingly then powered the machine again. the error won't go away. Made a little research online and then came across a few threads where they talked about running SIM 25-02 to calibrate the developers. I ran SIM 25-02 but forgot to remove the toner cartridges. now am getting an EE-EL on k,c,m, and 0 for y after calibration.

    This machine is driving me crazy and I will appreciate it if someone can assist me to figure out what exactly is the problem and how to fix it.

    Thank
  • Craigcul
    Technician

    50+ Posts
    • Aug 2017
    • 70

    #2
    Re: SHARP DX-2000U - F2-40 Error, EE-EL error

    I think that your problem is that the toners where installed before running Crop 25-02 now you have to much toner in the Developer 25-02 sets the reference level try running 25-01 a few times without the toner installed then try running 25-02 still with the toners removed EE-EL can also mean to little toner or the developer and toner have separated in transport running 25-01 will mix the toner and developer again then running 25-02 will set the refence level again at worst case you may have to dump the dev in the affected colors replace it start again but sometimes you can be lucky.

    Hope you get sorted.

    Comment

    • bilyahn
      Service Manager

      1,000+ Posts
      • Dec 2006
      • 1470

      #3
      Re: SHARP DX-2000U - F2-40 Error, EE-EL error

      You might get lucky but the easiest and expensive way is to replace the developer in all of your DV units and start over. Then run perform your calibration per the SM.

      Good luck

      Bil

      Comment

      • Victorosani
        Technician
        • Nov 2022
        • 11

        #4
        Re: SHARP DX-2000U - F2-40 Error, EE-EL error

        Originally posted by Craigcul
        I think that your problem is that the toners where installed before running Crop 25-02 now you have to much toner in the Developer 25-02 sets the reference level try running 25-01 a few times without the toner installed then try running 25-02 still with the toners removed EE-EL can also mean to little toner or the developer and toner have separated in transport running 25-01 will mix the toner and developer again then running 25-02 will set the refence level again at worst case you may have to dump the dev in the affected colors replace it start again but sometimes you can be lucky.

        Hope you get sorted.
        Thank you for your input on this. however, I ran sim 25-01 multiple times without the toners installed then proceeded to sim 25-02. EE-EL won't go away. how much is the developer for this machine ?

        Comment

        • Victorosani
          Technician
          • Nov 2022
          • 11

          #5
          Re: SHARP DX-2000U - F2-40 Error, EE-EL error

          Originally posted by bilyahn
          You might get lucky but the easiest and expensive way is to replace the developer in all of your DV units and start over. Then run perform your calibration per the SM.

          Good luck

          Bil
          Thank you Bil.. please how much is the developer for this machine

          Comment

          • copiertec
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jan 2016
            • 2188

            #6
            Re: SHARP DX-2000U - F2-40 Error, EE-EL error

            Do you have cq issues? If not, just use the copier as is cross your fingers and hopefully all will be fine. With the EE-EL, you could try running sky shots without the toner installed, but I think it may overtone again, possibly. If all else fails you will have to replace developer.

            Comment

            • bilyahn
              Service Manager

              1,000+ Posts
              • Dec 2006
              • 1470

              #7
              Re: SHARP DX-2000U - F2-40 Error, EE-EL error

              I can't seem to find a cross reference to a US model so I'm afraid that I don't have an answer for you on the cost for a set of developers.

              Sorry

              Bil

              Comment

              • Victorosani
                Technician
                • Nov 2022
                • 11

                #8
                Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                Originally posted by copiertec
                Do you have cq issues? If not, just use the copier as is cross your fingers and hopefully all will be fine. With the EE-EL, you could try running sky shots without the toner installed, but I think it may overtone again, possibly. If all else fails you will have to replace developer.
                Hello there,

                Please what do you mean by sky shots and how do I access them? I have done sim 25-01 multiple times but did not fix the EE-EL error. am looking at going for new developers

                Comment

                • copiertec
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2016
                  • 2188

                  #9
                  Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                  Originally posted by Victorosani
                  Hello there,

                  Please what do you mean by sky shots and how do I access them? I have done sim 25-01 multiple times but did not fix the EE-EL error. am looking at going for new developers
                  25-01 will not fix the error because you are just turning the toner motors. A sky shot is when you make copies with the platen cover open. Take a piece of paper place it about an inch from the lead edge, place it on the glass and run about 50+sky shots with the toner removed, if possible. Do not attempt another 25-02. The purpose of the sky shot is to use up the toner in the developing unit, but it may not be possible.
                  But, like I said, if your CQ is good, just go with it, and hopefully all will be good until the next pm on the developer. If not you will have to replace the developer.

                  Comment

                  • Craigcul
                    Technician

                    50+ Posts
                    • Aug 2017
                    • 70

                    #10
                    Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                    Hi 25-01 it used to mix the toner and dev then after that you run 25-02 to set the reference value.

                    Sent from my SM-A715F using Tapatalk

                    Comment

                    • tmw
                      Trusted Tech

                      250+ Posts
                      • Dec 2013
                      • 256

                      #11
                      Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                      It will also help to turn off the dv control in sim 7-1 while running sky shots so it doesn't keep replenishing the toner. It will also get around the f2 code if that is locking up the machine. Then run 25-2 when it looks like it's where you want it.

                      Comment

                      • Victorosani
                        Technician
                        • Nov 2022
                        • 11

                        #12
                        Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                        Originally posted by tmw
                        It will also help to turn off the dv control in sim 7-1 while running sky shots so it doesn't keep replenishing the toner. It will also get around the f2 code if that is locking up the machine. Then run 25-2 when it looks like it's where you want it.

                        Thank you all for your technical input.
                        However, I have decided to change the tri-Color DeveloperMaterial Kits. the machine came with MX-36FV-SA (M, C, Y, and B) I was able to get the MX-70GV-SA developer kit instead though am yet to place an order for it. my challenge now is that I don't know if it's going to be compatible with the machine.

                        Furthermore, what is the standard procedure when installing new developer kits?

                        - Remove toner cartridges from the machine.
                        - Remove old developer kits from the developing tank, and clean the tank very well.
                        - Pour the new developing unit into the DV tank accordingly
                        - insert the DV tanks back into the machine.
                        - Power the machine and run sim 25-02, allow the machine to calibrate to 100- 130
                        - Now insert toner cartridges and press the CA button

                        Hope am on track.

                        Someone should assist me here

                        Thanks

                        Comment

                        • mloudy
                          Senior Tech

                          500+ Posts
                          • Oct 2015
                          • 775

                          #13
                          Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                          I would say the the MX-70GV-SA should not be used in the DX-2000U.

                          In the US there is MX-36NVSA and a MX-70NVSA. These are used in two different machines with two very different sized DV hoppers.

                          The 36NVSA is 585 grams and the 70NVSA is 765 grams.

                          Comment

                          • Victorosani
                            Technician
                            • Nov 2022
                            • 11

                            #14
                            Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                            Originally posted by mloudy
                            I would say the the MX-70GV-SA should not be used in the DX-2000U.

                            In the US there is MX-36NVSA and a MX-70NVSA. These are used in two different machines with two very different sized DV hoppers.

                            The 36NVSA is 585 grams and the 70NVSA is 765 grams.


                            Hello Everyone,

                            So I removed my developing tanks and tried them on two different machines and it worked fine. The print out was super good. I did not run sim 25-2 on these other machines but it worked. Infact one of the machine has having an f2-40 error and immediately i inserted my DV tanks the error cleared.

                            Please what exactly is the problem with my machine? Kinda scared buying another DV and the machine ejects it.

                            Someone was saying the error is stored in my machines memory and i need to clear the error out else the won't recognize the DV unit. This doesn't make sense to me. Secondly i don't know how to clear the machines memory.

                            Experts in the house should help out.

                            Comment

                            • Victorosani
                              Technician
                              • Nov 2022
                              • 11

                              #15
                              Re: SHARP DX-2000U - F2-40 Error, EE-EL error

                              At this stage, I have tried different sets of Toner Cartridges, also confirmed my DV tanks on another machine and it worked. Does this have to do with bad PCB or factory related issues?

                              This machine is driving me insane and just need solutions to get it up and running

                              Help!

                              Comment

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