MX3070 H4-00

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  • Hansen88
    Service Manager

    Site Contributor
    1,000+ Posts
    • Dec 2009
    • 1056

    #1

    MX3070 H4-00

    Hello, I am getting H4-00 code on this 3070. I have put latest firmware in,wh changed thermistors and also the entire fuser. Replaced the PCU board, cleaned the fuser connector. The code popps up randomly. I talked to sharp tech support,I think they just read from the book just like I did. Any help or suggestions would be appreciated. Thanks
  • tmw
    Trusted Tech

    250+ Posts
    • Dec 2013
    • 256

    #2
    Re: MX3070 H4-00

    The ac and hl power boards have also been replaced, and have tried the procedure to reset the thermistor values.

    Comment

    • danceswrabbit
      Technician

      50+ Posts
      • Dec 2013
      • 65

      #3
      Re: MX3070 H4-00

      is the outlet dedicated? Whats it doing under load?

      Comment

      • Hansen88
        Service Manager

        Site Contributor
        1,000+ Posts
        • Dec 2009
        • 1056

        #4
        Re: MX3070 H4-00

        Originally posted by danceswrabbit
        is the outlet dedicated? Whats it doing under load?
        It is not a dedicated line. I have a power moniter on it now.

        Comment

        • tedtech
          Technician

          50+ Posts
          • Dec 2011
          • 50

          #5
          Re: MX3070 H4-00

          Try replacing the thermostats as well. May be power though

          Comment

          • OlliK1969
            Trusted Tech

            250+ Posts
            • Nov 2016
            • 310

            #6
            Re: MX3070 H4-00

            Hi

            this bug has been around for a long time. If it occurs again and again, then it is definitely due to the plug contacts of the heater in the device. The attachment describes which pin causes which error. There was a free tool from Sharp Germany to clean/grind the contacts, since the pins oxidize/corrode and then this error happens.

            Best regards
            Attached Files

            Comment

            • Hansen88
              Service Manager

              Site Contributor
              1,000+ Posts
              • Dec 2009
              • 1056

              #7
              Re: MX3070 H4-00

              Originally posted by OlliK1969
              Hi

              this bug has been around for a long time. If it occurs again and again, then it is definitely due to the plug contacts of the heater in the device. The attachment describes which pin causes which error. There was a free tool from Sharp Germany to clean/grind the contacts, since the pins oxidize/corrode and then this error happens.

              Best regards
              Thanks. I have heard about this for a while but have never ran into it myself. I tried to clean out the connector but my swabs do not fit in there. We have the ones from sharp on order-They must be made of gold for the price they get for them.Ill try cleaning the connector better and maybe spray it out with electrical contact cleaner. Or put in harness from another machine just to fix the customers machine and deal with problem here.

              Comment

              • mloudy
                Senior Tech

                500+ Posts
                • Oct 2015
                • 775

                #8
                Re: MX3070 H4-00

                Puritan 3130Microfiber Tipped Swab ?

                $32.15 for 100 online. Not sure what Sharp sells them for but I just ordered them from somewhere else.

                Edit: Just found the bulletin for the UKOG-0364FCZZ swabs. Not what I ordered and yes they are pricey.

                Comment

                • doyvid
                  Technician

                  50+ Posts
                  • Aug 2019
                  • 56

                  #9
                  Re: MX3070 H4-00

                  I'm betting that it's bad power from the wall outlet, not corroded contacts.

                  Comment

                  • Hansen88
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Dec 2009
                    • 1056

                    #10
                    Re: MX3070 H4-00

                    Originally posted by mloudy
                    Puritan 3130Microfiber Tipped Swab ?

                    $32.15 for 100 online. Not sure what Sharp sells them for but I just ordered them from somewhere else.

                    Edit: Just found the bulletin for the UKOG-0364FCZZ swabs. Not what I ordered and yes they are pricey.
                    We ordered the ones from sharp because the ones we already have which are normal size dont fit into the connector where they want to be cleaned.

                    Comment

                    • spanky
                      Trusted Tech

                      250+ Posts
                      • Sep 2012
                      • 468

                      #11
                      Re: MX3070 H4-00

                      Originally posted by mloudy
                      Puritan 3130Microfiber Tipped Swab ?

                      $32.15 for 100 online. Not sure what Sharp sells them for but I just ordered them from somewhere else.

                      Edit: Just found the bulletin for the UKOG-0364FCZZ swabs. Not what I ordered and yes they are pricey.


                      Let us know if these work so we can order them instead of the expensive swabs from Sharp

                      Comment

                      • mloudy
                        Senior Tech

                        500+ Posts
                        • Oct 2015
                        • 775

                        #12
                        Re: MX3070 H4-00

                        Originally posted by spanky
                        Let us know if these work so we can order them instead of the expensive swabs from Sharp
                        Will do.

                        The ones I ordered were listed in TT-121719_1 to be used for the same H code issues. 8 months later Sharp released CCE-2283 and listed their own part# for a different swab. Maybe the ones I ordered didn't work as well. I will let you know if they do the job.

                        Comment

                        • Hansen88
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Dec 2009
                          • 1056

                          #13
                          Re: MX3070 H4-00

                          Originally posted by spanky
                          Let us know if these work so we can order them instead of the expensive swabs from Sharp
                          We just got the sharp swabs. I think they are a special made for this useage. They are super thin at the tip- like 25 thousandths thick. I am not saying you cant find these somewhere else but I have never seen anything like them before. They have to be real thin,like flat to fit into the connector. On the fuser connector I can squeeze in out regular swabs but on the machine side connector it is real thin and that is where these swabs will work.archive (7).zip

                          Comment

                          • mloudy
                            Senior Tech

                            500+ Posts
                            • Oct 2015
                            • 775

                            #14
                            Re: MX3070 H4-00

                            Who knew there were soooo many swabs?

                            Cleanroom Swabs Manufacturers, Suppliers, Factory - Custom Cleanroom Swabs - JEJOR

                            Comment

                            • mloudy
                              Senior Tech

                              500+ Posts
                              • Oct 2015
                              • 775

                              #15
                              Re: MX3070 H4-00

                              Originally posted by spanky
                              Let us know if these work so we can order them instead of the expensive swabs from Sharp
                              They work on the copier side. Total with shipping and tax $32.15 for 100 each.
                              Swabs.jpgSwab1.jpgSwab2.jpg
                              Attached Files

                              Comment

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