MX-C357F 680.40K ERROR

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  • tee
    Technician

    50+ Posts
    • Aug 2014
    • 79

    #1

    MX-C357F 680.40K ERROR

    This copier is displaying complex page service check.
    It happens from the glass and the adf. What is the error code?
    Manual omits it in sharp and lexmark models.
  • mloudy
    Senior Tech

    500+ Posts
    • Oct 2015
    • 773

    #2
    Re: MX-C357F 680.40K ERROR

    A firmware update should fix this. Problem might be that the newest firmare to fix it isn't available yet. Sharpmarks are always lagging behind what is current from Lexmark.

    A complex memory error was common across the board for most Lexmarks with the previous firmware versions. Updating them to the current firmware always fixed it.

    Comment

    • tee
      Technician

      50+ Posts
      • Aug 2014
      • 79

      #3
      Re: MX-C357F 680.40K ERROR

      firmware didn't fix it.

      Comment

      • mloudy
        Senior Tech

        500+ Posts
        • Oct 2015
        • 773

        #4
        Re: MX-C357F 680.40K ERROR

        Version 81.215 has always fixed the complex page error for us.

        I see that 81.215 is the current version offered by Sharp. Unfortunately this is two versions old. Beyond this is 81.225 and 81.234.

        Comment

        • boutn
          Senior Tech

          500+ Posts
          • Jun 2016
          • 538

          #5
          Re: MX-C357F 680.40K ERROR

          Originally posted by mloudy
          Version 81.215 has always fixed the complex page error for us.

          I see that 81.215 is the current version offered by Sharp. Unfortunately this is two versions old. Beyond this is 81.225 and 81.234.


          I have the Sharp 81.234 in Belgium...

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