MX-4051 E7-93

[Guest]

Working on a MX-4051 and went there for jamming. Found jam code was PRI_JAM. Also noticed there was E7-93's about 6 of them. Updated firmware to the current and and it is set to "low power". I can't print out a 22-6 only can view it.This seems to happen on print jobs only. I can print from USB which tells me it must be the HDD. Ran test on HDD and came out ok. When I select settings on display panel I get a dialog box that says "Please Wait" and a cancel button. The drive in the machine is 500 GB and I only have 320GB. Will that work? The machine copies fine. Just won't print. Please help.

[ZOOTECH]

[jp74msj55]

Re: MX-4051 E7-93

Working on a MX-4051 and went there for jamming. Found jam code was PRI_JAM. Also noticed there was E7-93's about 6 of them. Updated firmware to the current and and it is set to "low power". I can't print out a 22-6 only can view it.This seems to happen on print jobs only. I can print from USB which tells me it must be the HDD. Ran test on HDD and came out ok. When I select settings on display panel I get a dialog box that says "Please Wait" and a cancel button. The drive in the machine is 500 GB and I only have 320GB. Will that work? The machine copies fine. Just won't print. Please help.

Had this many times. Definitely HDD. Would clear and then came back.Easy fix and inexpensive.
Don't forget to install watermark and emanual. Good luck!!!!

[ihatefinishers13]

Re: MX-4051 E7-93

Another thing to mention as well, on the 22-6, 5th page towards the bottom, look for HDD Smart Info. If it reads ALL zero's, HDD is most likely fine. If there's anything instead, where it looks like a MAC address or IPV6 address, then sectors of the HDD are failing. You can also backup fax jobs if needed in 66-62 to USB and then print them or give them to the customer. Often times the HDD wasn't the problem, it was just a corrupt fax job in the queue, stopping everything else behind it. 66-10 also clears fax memory.