Hello,
we are seeing some strange things with these printers.
On multiple printers with multiple client, the traysettings get changed for no obvious reason.
Tray1 size switches to 'universal' which causes the printer to ask for paper in the MFtray (A4 custom type 6).
device - maintenance - config menu - show tray insert message is off, so the user cannot accidently change the paper size
Tray 1 is set to A4
Why does it keep changing?
2023-11-21 15_03_12-SHARP MX-B427PW.jpg2023-11-21 15_14_45-SHARP MX-B427PW.jpg
we are seeing some strange things with these printers.
On multiple printers with multiple client, the traysettings get changed for no obvious reason.
Tray1 size switches to 'universal' which causes the printer to ask for paper in the MFtray (A4 custom type 6).
device - maintenance - config menu - show tray insert message is off, so the user cannot accidently change the paper size
Tray 1 is set to A4
Why does it keep changing?
2023-11-21 15_03_12-SHARP MX-B427PW.jpg2023-11-21 15_14_45-SHARP MX-B427PW.jpg
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